Shanique McFarlane

Experience

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  Harlem Children's Zone

  Jan 2006 - Jan 2012

  Child Care Worker/Step Team Coordinator

  • Assisted student’s development in listening skills, good study habits, and ability to express themselves.• Dance/Step Choreographer for children ages 2 through 5 years old.• Serve as a liaison between the organization and the student’s parents for the purpose of keeping parents up to date with student activities, as well as, opportunities for parental participation in the organization. • Supervise and ensure the safety of children within the program.• Created activities that enabled students to work outside of the classroom and with community members.• Taught students Mathematical and Reading Comprehension skills Show less

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  St. Mary's Healthcare System for Children

  Jan 2009 - Jan 2012

  Therapeutic Recreations Counselor

  • Assist both inpatient and outpatient children• Assist children with schoolwork received.• Execute activities that improve the abilities of the children.• Initiate activities that benefit the children.• Planning and executing annual talent show.

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  Mary Kay Inc.

  Jan 2010 - Jan 2012

  Mary Kay Independent Beauty Consultant

  • Carrying out routine sales tasks such as wrapping purchases and handling payments.• Displaying and restocking products.• Maintain records of client’s orders, feedback and frequency of use to create a personalized service.• Providing customers with demonstration of the proper use of products.• Recommending company products to complement the customers' coloring, skin-type and facial structure.

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  JPMorgan Chase & Co.

  Jan 2011 - Jan 2014

  Licensed Personal Banker- Small Business Specialist

  • Build relationships with customers by providing products and services to meet their ever-changing needs.• Acquire, retain, deepen and manage relationships with customers.• Generate growth in balances through sales, marketing, promotions and referrals.• Creating an outstanding customer experience.• Discovering financial needs, providing product and service recommendations, and meeting lending needs.• Collaborate with experts to develop and cultivate existing customer relationships. Show less

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  NYC Human Resources Administration

  Mar 2015 - Nov 2015

  Community Assistant

  • Provided and reviewed information about the benefits of IDNYC Municipal ID’s• Supported front-end employees and customers through problem solving and website assistance • Ensured the safety of applicant information• Diagnosed and provided solutions for customer issues and complaints• Facilitated weekly presentations on data collected• Improved customer complaint and return mail percentage

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  Grant Associates Inc/ NYC Business Solutions

  Nov 2015 - Sept 2016

  Account Manager

  • Worked closely with Career Advisors to determine the types of jobs that match the skills and qualifications of our jobseeker base • Marketed job opportunities to jobseekers through one-on-one meetings and on-site recruitment events • Screened candidates for job interviews and made appropriate referrals to employers• Established an ongoing follow-up system with jobseekers and employers to determine employment status and satisfaction with services delivered• Developed recruitment forecasts, staffing plans and related initiative to recruit and retain a capable workforce with business owners• Sourced and referred job seekers to NYC employers.• Evaluated education, work history and career goals.• Assisted in managing career decisions in lieu of career evaluation results.• Recommended fields of study, training opportunities, and job opportunities based on career evaluation.• Network with organizations seeking to provide employment opportunities or job-ready candidates. Show less

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  COHME, Inc, Concerned Home Managers for the Elderly

  Apr 2017 - Jul 2019

  HR Coordinator/ Career Specialist

  • Structured and managed the Human Resources office functions within the Home Care Office that includes, but not limited to, areas such as personnel management, recruitment, establishing appointments, correspondence, filing, typing, word processing, assisting with staff improvement projects, Home Care Registry, and mandated Criminal Background Investigation• Organized activities involving recruitment, onboarding and aide support within the agency• Developed marketing, social media and other outreach campaigns and distributed it to the community• Provided information and referral in the following areas: Securing benefits aides may be eligible for such as food stamps, section 8 housing etc.• Developed resources directory of free/low cost medical care and other health and social services the aide and/or their family may need• Presented human resource initiatives in agency CQI Activities• Assist in the application process for programs to further their educationand career advancement• Research and explore grant opportunities that can benefit the home healthaides and the agency including outreach to government and private funders• Assist with community outreach and networking Show less

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  New York City Council

  Jul 2019 - Dec 2020

  Community Liaison

  • Engage and interact with various city agencies, organizations, clergy, nonprofit and community stakeholders. • Handle constituent cases from intake to resolution. • Maintain a calendar of community events. • Organize various housing workshops, health fairs, domestic violence awareness and senior events. • Represent and staff Council Member at various meetings.• Prepare reports and memorandums following all meetings. • Work closely with legislative team to develop bills and policy ideas. • Assist communications team with messaging and content for social media platforms. Show less

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  Challenge Charter Schools

  Jan 2021 - now

  Chief of Staff

  As the Chief of Staff, I support the CEO to oversee the operations of a company; taking over smaller responsibilities, handling other day-to-day items while attending meetings on behalf of the executive leader, and leading strategic planning processes across the organization.