
Olivia Gahagan
Orientation Advisor

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About me
Business - Sales and Marketing
Education

Spokane Falls Community College
2017 - 2020Associate of Arts and Sciences - AAS BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES 3.1Associate's Program in Business with an emphasis in Marketing.

Eastern Washington University
2013 - 2014
Experience

Eastern Washington University
May 2014 - Jul 2014Orientation AdvisorI assisted students and parents in the transition from high school to college. Provided customer service and demonstrated administrative responsibilities. This was a temporary summer job.

Kay Jewelers
Jul 2015 - Jan 2018Saleperson - Diamontologist• Counted inventory each morning as well as set up display cases. • Provided a friendly customer service experience and built personal clientele every day. • Contacted clients in preparation of special events and offers. • Responsible for meeting goals. • Train current team members on new changes that occurred in the company that affected our everyday store practices. Also trained new associates. • Cleaned and maintained store appearance and organization. • Accomplishments: Diamond Council of America Certified Diamontologist Show less

C & G Management
May 2018 - Oct 2018Hiring Assistant• Reviewed resumes, called candidates to set up interviews, conducted social media review, interviewed candidates, contacted references, and processed background checks. • Provided assistance to customers on the sales floor, selected and recommended products, and handled cash.

Wallaroo's Furniture and Mattresses
Mar 2019 - Jan 2020Store Supervisor• Assisted in daily activities such as selling, cleaning, re-stocking, and providing quality service to guests• Responsible for opening and locking stores• Utilized time-management and self-management while running the store on a daily basis• Assisted buyers with selecting products, researching new styles and trends, testing products on the market prior to purchasing• Controlled my own sales by frequently using Social Media and Facebook Marketplace to promote products and sales• Created flyers, delivery menus, and other signage to display in stores• Built, moved, and lifted big and small furniture with power and hand tools Show less

Huppin's TV, Audio, Camera & More
Jan 2020 - nowSalesperson• Help ensure customer satisfaction • Maximize sales transactions • Responsible for resolving all customer complaints • Greet customers in a friendly manner • Visit the homes of Clients to perform consultations for installation services • Offer knowledge about Home automation, Smart lighting, Smart shades.• Assist social media marketing team, managing and creating content for popular social media sites • Appear in multiple social media videos unboxing, explaining, and demonstrating products and services Show less
Licenses & Certifications
- View certificate

Introduction to Google SEO
CourseraJul 2021
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