Deyan Kostov

Experience

• 

  New Bulgarian University

  Oct 2009 - Jun 2013

  Mr. Kostov
• 

  F1

  Oct 2010 - Oct 2013

  Technical Support

  Direct communication with customer, performing

• 

  HP

  Jan 2013 - Jan 2015

  Mr.Kostov
• 

  HP Bulgaria

  Nov 2013 - Jun 2015

  Team Coordinator

  Coordinate the task between 1st, 2nd and 3rd line Windows support, participated in meetings with high level management, plane the required training's for all the agents from 1st and 2nd line also participate in the training's as a trainer, get involved in lot's of task such as (client migration, RTPA, Building Servers, Account Creation, etc.), etc.

• 

  Interoute

  Jun 2015 - Nov 2016

  Hosting PNOC Engineer,Provisioning and QA

  From ground to the cloud :)

• 

  Hewlett Packard Enterprise

  Nov 2016 - Mar 2017

  Deep Technical Support Engineer
• 

  DXC Technology

  Apr 2017 - now

  • Service Delivery Manager

    Mar 2023 - now

  • Operational Team Lead

    Sept 2018 - Mar 2023

  • Configuration Management Lead

    Apr 2017 - Sept 2018