Alyson Crose

Experience

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  Sweet Ride Ice Cream

  Mar 2018 - Jul 2020

  Food Service Worker

  Served hundreds of guests daily by completing transactions, serving food, and maintaining general cleanliness of the store environment. Kept stock of important items and traveled for multiple on-site events.

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  Millersville University of Pennsylvania

  Sept 2019 - Dec 2019

  Student Research Assistant, Office of the Provost

  • Performed standard clerical tasks, including filing, copying, delivering files around campus, answering phone calls, and directing clients and students to appropriate offices around campus.• Was responsible for taking phone calls and answering questions on behalf of the Millersville University Provost or directing callers to the appropriate line.

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  Target

  Jul 2020 - May 2023

  Starbucks Barista

  Provided excellent service to hundreds of guests daily in a fast-paced environment, retained knowledge of dozens of drink recipes and store procedures, assisted other departments by cross-training for different store positions including Store Checkout and Order Fulfillment

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  The Walt Disney Company

  Jul 2021 - Sept 2021

  Lifeguard

  Participated in the Disney College Program as a Lifeguard where I received extensive lifeguard training and trained at multiple resorts across Walt Disney World property. I was responsible for supervising hundreds of guests daily while also keeping up with general pool upkeep tasks. During my program, I attended multiple classes and seminars where I learned about the company's operations.

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  Bethany Beach Books

  May 2023 - Sept 2023

  Book Seller

  Received and shelved several hundred books on a daily basis, made thoughtful and experienced recommendations to interested readers in all genres, and completed transactions via a point-of-sale system to provide a smooth checkout experience.

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  Portnoff Law Associates, Ltd.

  Oct 2023 - now

  Legal Assistant

  -Reviewing files for delinquent accounts for over 200 municipal clients in 29 Pennsylvaniacounties to determine the next step in our collections process.-Preparing pleadings and correspondence for attorney review.-Providing customer service to property owners by establishing payment plans, aiding inpayment processes, and answering questions.