
Milan Kemp, MBA, CTCD, CTCM
Sales & Marketing Department Intern

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About me
HUB Outreach Specialist at Texas Health and Human Services
Education

Texas Health & Human Services Commission
2022 - 2022Aspiring Leaders Academy (ALA) is for high-potential employees who lead or who desire to lead a team. The cohort structure is 6 monthly sessions.

Texas Health and Human Services Commission
2023 - 2023Activities and Societies: HHS Office of Transformation and Innovation – Continuous Improvement Academy | Cohort 2023

San Francisco State University
2008 - 2014Bachelor's Degree, Cum Laude Hospitality and Tourism ManagementActivities and Societies: The San Francisco State University Hospitality Department’s Graduation Committee for the Spring 2012 HTM Graduation Ceremony • San Francisco, California (Fall 2011- Spring 2012) As Décor Manager, I oversaw and participated in the creating and implementing of the decorative concept for the event, as well as, the putting together of the PowerPoint Slideshow for the graduation event. The San Francisco State University Hospitality Department’s Annual Taste of The Bay Fundraiser Event •San Francisco, California (Fall 2011) Volunteered for the Wine & Beverage Department by assisting Mumm Napa in serving a selection of their sparkling winesThe San Francisco State University Hospitality Department’s Annual Taste of The Bay Fundraiser Event •San Francisco, California (Fall 2012)Volunteered for the Restaurants Department by assisting a Kimpton… Show more The San Francisco State University Hospitality Department’s Annual Taste of The Bay Fundraiser Event •San Francisco, California (Fall 2011) Volunteered for the Wine & Beverage Department by assisting Mumm Napa in serving a selection of their sparkling winesThe San Francisco State University Hospitality Department’s Annual Taste of The Bay Fundraiser Event •San Francisco, California (Fall 2012)Volunteered for the Restaurants Department by assisting a Kimpton restaurant called Puccini & Pinetti: Italian Restaurant & Bar in serving a sample sized item, selected from their menu.• Decor Manager for the 2012 Hospitality and Tourism Management Department's Graduation Committee at San Francisco State University Show less

California State University, Stanislaus
2019 - 2021Master of Business Administration - MBAMBA Recipient
Experience

Hilton San Francisco Financial District
Sept 2013 - Dec 2013Sales & Marketing Department Intern· Posted Hilton Honors points for the hotel's rewards members.· Processed gift certificates and amenity requests for VIP guests.· Performed show room inspections for guests touring the hotel property. · Prepared seasonal gifts for clients. · Disseminated Meeting Planner emails for Hilton Honors points.

DoubleTree by Hilton
Oct 2014 - Jan 2016Administrative Sales AssistantCreated and distributed internal, weekly sales and catering reports; compiled Banquet Event Order forms and contracts; produced personalized webpages for group room blocks.

Access Hotels and Resorts - Serrano Hotel
Jan 2016 - Mar 2017Catering Sales Manager | Sales CoordinatorSolicited, established, and maintained client relationships for the hotel’s sales and catering business; created promotional packages, conducted client tours, and developed proposals; collaborated with various divisions in the hotel to ensure meetings/event were successful; executed catering and sales contracts; and, coordinated meeting space logistics with banquet staff.

AFSCME Local 3299
Jun 2017 - Apr 2018Administrative Assistant IIExecuted travel arrangements and reimbursements in accordance with budget practices; coordinated registration and logistics for the Annual Member Action Team Conference; prepared personnel documentation for union members; managed the bargaining negotiations database to ensure it stayed current; and, coordinated and supported in-person meetings and events for Union Board Members, the Executive Team, and Union Members.

Robert Half
Aug 2018 - Nov 2018• Standardized data in the Robert Half Job Seeker database including technological terms, company names and acronyms. • Coordinated on-site SAP employee meetings and client events; produced, distributed, and maintained key internal reports; managed organization’s event calendar; maintained the internal social media page for SAP’s & Eurest’s Facilities team; and was primary liaison for client services logistical needs. • Managed office daily operations including office supply inventory and incoming mail and packages; verified vendor reports and addressed inconsistencies; processed tenant rent delinquencies and managed database; and, created contracts and examined accuracy of tenant’s Certificates of Insurance.
Project Assistant
Nov 2018 - Nov 2018Facilities Coordinator with Eurest/SAP
Sept 2018 - Nov 2018Administrative Assistant with Terramar Retail Centers
Aug 2018 - Aug 2018

University of California Office of the President
Dec 2018 - Apr 2021Systemwide Supply Chain Transformation: The CFO/COO’s key strategic initiative, “Supply Chain 500” program goal is to advance annual benefits to $500MM across the supply chain of all University of California locations.• Managed project tasks, milestones, and project reporting.• Planned and facilitated logistics for regular in-person & virtual session with COO, CFO, Vice Chancellors, CPOs, Chief of Staff, and Executive Directors.• Conducted process and data analysis, including; data collection, process mapping and documentation.• Defined and documented UC’s Supply Chain and Procurement emergency preparedness process in response to the COVID-19 pandemic to serve as a resource in future crises.• Managed COVID-19 response taskforce’s online repository.• Assessed suppliers to ensure appropriateness for supporting UC in urgent COVID-19 sourcing needs.eProcurement Operations: Leading Systemwide Content Sub-Project designed to document the Supplier Contract Awarding process to improve eProcurement Content Management.• Led sub-project to document the contract award process. Responsible for all aspects of project management including timeline, sub-plan, interviewing stakeholders, and documenting processes.• Developed multiple surveys with project team, analyzed results, and conducted campus interviews with project team.• Analyzed data in order to identify allowable commodity categories by supplier.• End-to-end systems testing in order to enable suppliers in the UC eProcurment environment: including coordination with suppliers, campuses, and ePro systems provider, cXML integration, and test case scenario management. Show less
Project Analyst, Systemwide Procurement
Aug 2019 - Apr 2021Administrative Assistant II
Dec 2018 - Aug 2019

Texas Health and Human Services
Apr 2021 - nowOutreach Specialist for the Historically Underutilized Business (HUB) Program – the state supplier diversity program. • Acting as the outreach liaison to the vendor community, including: o Monitoring the HUB outreach email inbox and responding to vendor inquiries. o Facilitating both in-person and virtual meetings with vendors. o Representing the HHS HUB Program at outreach events.• Managing the HHS Mentor Protégé Program, a program that affords small businesses to be mentored by larger companies. This includes: o Marketing the Mentor Protégé Program to the vendor community at outreach events. o Facilitating program orientations for interested vendors. o Creating and disseminating annual surveys to active Mentor Protégé Program participants.• Designed and delivered our HUB program’s new outreach approach and slogan, Breaking Barriers in Business.• Delivering training for vendors to increase understanding of how to do business with HHS and vendor best practices.• Delivering process documentation and process improvement opportunities to standardize and reduce risk of administrative processes.• Managing project tasks including timeline, sub-plan, documenting processes, and project reporting. Show less
HUB Outreach Specialist
Jan 2022 - nowPurchaser III
Apr 2021 - Jan 2022
Licenses & Certifications
- View certificate

Excel Quick Tips
LinkedInMar 2022 
Certified Texas Contract Developer
Texas Health and Human ServicesJun 2021- View certificate

Leading Projects
LinkedInJul 2025 
Certified Texas Contract Manager
Texas Health and Human ServicesMay 2021- View certificate

Business Analysis Foundations
LinkedInDec 2019 - View certificate

Excel for Project Management
LinkedInJul 2025 - View certificate

What Is Scrum?
LinkedInFeb 2021 - View certificate

Strategic Planning Foundations
LinkedInJan 2020 - View certificate

Leading Complex Projects - Berkeley ExecEd | Berkeley Haas
EmeritusApr 2025
Honors & Awards
- Awarded to Milan Kemp, MBA, CTCD, CTCM2023 HHSC Employee Recognition Award Nominee - 2023 I was nominated for an Outstanding Contributor award for COO division of the Texas Health and Human Services Commission. Though I did not win, it was an honor to be nominated.
- Awarded to Milan Kemp, MBA, CTCD, CTCMAspiring Leaders Academy Alumna Texas Health & Human Services Commission Dec 2022
- Awarded to Milan Kemp, MBA, CTCD, CTCMUC Procurement Services Starlight Award Mr. William M. Cooper - Associate Vice President & UC System-wide Chief Procurement Officer Jun 2020 For contributions to the COVID-19 effort and support of the University of California Procurement/Supply Chain mission.
- Awarded to Milan Kemp, MBA, CTCD, CTCMTeam Member of the Month Serrano Hotel Apr 2016
- Awarded to Milan Kemp, MBA, CTCD, CTCMCum Laude San Francisco State University May 2014
- Awarded to Milan Kemp, MBA, CTCD, CTCMDean's List San Francisco State University I was on the Dean's List for six semesters during my bachelor's studies at San Francisco State University.
Volunteer Experience
2025 EWTG Conference, Networking Committee Member
Issued by Executive Women in Texas Government on Jul 2025
Associated with Milan Kemp, MBA, CTCD, CTCMAssociate Board of Ambassadors (ABOA) Member
Issued by American Cancer Society on Apr 2022
Associated with Milan Kemp, MBA, CTCD, CTCMAssociate Board of Ambassadors (ABOA) Mission Lead
Issued by American Cancer Society on Mar 2023
Associated with Milan Kemp, MBA, CTCD, CTCM
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