Peggy Canler

Experience

• 

  PCA Pharmacy

  Mar 2002 - Dec 2013

  • Reporting to the CEO and CFO, provided management of consultant pharmacists, Pharmacist In Charge and medical records staff. Analyzed financial data and processes to uncover inefficiencies and recommend solutions. Developed policies and procedures to maintain compliance with multiple Boards of Pharmacy and the DEA.• Assisted in the development of automation to streamline work processes resulting in annual savings of $200,000• Directed database development for manual key reference material to increase efficiency and consistency in customer service• Redesigned the workflow to create efficiency in managing inbound customer calls to improve customer service and work efficiency for pharmacists• Worked directly with internal and external IT staff to maximize the use of the QS1 pharmacy dispensing system to create efficiency in pharmacy operations • Guided the implementation of new phone system within the company resulting in a long term monthly savings of $8000 and improvement of customer service.• Attendance at industry trade shows to showcase pharmacy services and meet with potential/existing clients. Show less

  • Vice President Operations

    Mar 2007 - Dec 2013

  • Clinical Consultant Manager

    Mar 2002 - Mar 2007
• 

  Omnicare, a CVS Health company

  Dec 2013 - Aug 2020

  Consultant Pharmacist

  Provided clinical medication reviews to determine most effective and safest medications for residents of long term care facilities and hospitals. Provided report of findings to physician or facility administration. Attended Quality Assurance meetings and provided oversite to the storage of medications at each facility