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Rohit Arora

Rohit Arora

Technical Support Engineer

Followers of Rohit Arora601 followers
location of Rohit AroraPune, Maharashtra, India

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  • Timeline

  • About me

    Microsoft EPS #Networking #DHCP #DNS #TCP/IP #SMB # DFS-N #WIRELESS #VPN

  • Education

    • Board of Secondary Education Rajasthan

      -
      Bachelor's degree

  • Experience

    • Trio

      Apr 2019 - Jun 2020
      Technical Support Engineer

      Efficiency at customer service operations, excellent interpersonal communication and organizational skills while managing established relationships with existing clients to gain further business.Technical Support: Resolving issues related of Office 365 for personal Laptop and desktop

    • Teleperformance

      Jun 2020 - Feb 2021
      Technical Support Specialist

      International inbound calling process who handle Microsoft client OS and MS Office related queries and troubleshoot as per the client requirements for Windows 7, 8 , 8.1 , 10

    • Concentrix

      Mar 2021 - Sept 2022
      Technical Support Specialist

    • VMware Workspace ONE

      Oct 2022 - now
      Technical Support Engineer

  • Licenses & Certifications

    • Microsoft Azure fundamentals

      Microsoft

    • Microsoft Technology Associate: Networking Fundamentals (MTA)

      Microsoft

    • Microsoft Technology Associate: Windows Operating System Fundamentals (MTA)

      Microsoft

    • Microsoft Technology Associate: Security Fundamentals (MTA)

      Microsoft

    • Microsoft Technology Associate: Windows Server Administration Fundamentals (MTA)

      Microsoft