Ameya Naik

Experience

• 

  Rishabh Instruments Limited

  Jun 2002 - Dec 2002

  R&D Engineer
• 

  Syntel India Ltd.

  Jan 2003 - Mar 2004

  Test Analyst
• 

  Infosys Technologies Ltd.,

  Apr 2004 - Jun 2010

  • Test Lead

    Feb 2008 - Jun 2010

  • Automation Architect

    Jan 2005 - Jan 2008

  • Test Manager

    Apr 2004 - Dec 2004
• 

  SpiderLogic

  Jun 2010 - May 2019

  Key Deliverables:• Headed the Pune Development Center, overseeing all aspects including delivery, human resources, finance, administration, and learning and development• Developed and cultivated an Agile/DevOps culture, performance appraisal system, employee benefits, and reskilling initiativesAchievements:• Established two new business verticals at the Pune Center – NetSuite and Microsoft 365 – managing the setup, recruitment, processes, role definitions, responsibilities, and budgeting• Maintained a consistent Employee Satisfaction (ESAT) Score of 4.5 or higher out of 5 over a period of four years• Developed a Center of Excellence for DevOps, Agile, and Robotic Process Automation (RPA)• Achieved a 25% year-over-year growth in the number of projects executed from the center• Sustained an attrition rate of less than 5% for four consecutive years• Successfully managed the loss of a major account (over 100 personnel) in 2017 without adversely affecting profitability Show less Key Deliverables:• Spearheaded SpiderLogic's QA Practice, establishing processes and providing technical guidance across all software testing projects• Mentored teams on core QA principles, including quality mindset, cognitive and non-cognitive testing, Smart Testing, Toolsmithing, and the development of Information Radiators/Dashboards • Delivered proficiency training on various tools including Selenium, JMeter, RPT, RFT, FitNesse, SOAPUI, Postman, BDD Frameworks, UiPath (RPA)• Served as the Enterprise QA Architect, contributing to QA Strategy and managing QA Architecture across 25+ projects• Provided solutions to complex QA challenges • Founded and developed the RPA Center of Excellence• Championed the development of a DevOps culture across delivery teams• Conducted testing on Android and iOS mobile applications, & developed automated scripts for these applications using Appium• Led performance strategy, planning, scripting, execution, analysis, and monitoring initiatives, employing tools such as RPT, JMeter, and LoadRunner• Developed a security testing policy, conducted vulnerability assessments, and performed penetration testing using Fiddler• Collaborated with other architects to design a testable productAchievements:• Designed and developed an open-source functional automation framework using Selenium 1.x, 2.x, 3.x, and FitNesse, empowering testers, business analysts, and clients to create automated tests and access results and assets as needed• Created a keyword-driven functional test automation framework utilizing Excel spreadsheets and RFT• Established test strategies and processes for mobile application testing on Android and iOS • Developed a performance test strategy • Constructed a performance test bed using JMeter• Fostered a culture focused on building quality into software, moving beyond just identifying defects through testing• Administered JIRA by creating custom workflows for project activities, test management, and reporting Show less

  • Center Head

    Aug 2015 - May 2019

  • QA Department Head

    Jun 2010 - Aug 2015
• 

  SkillJourney LLP

  Mar 2019 - now

  Founder, Enterprise Consultant & Coach

  Key Deliverables:• Facilitated hands-on coaching workshops on various topics, including:o DevOps, Agile, Enterprise QA Strategy, Agile Testing, and Exploratory Testingo UI Test Automation using various tools and frameworkso API Test Automation employing multiple platformso BDD with Cucumber and Specflow, Microservices Testing, and Core testing concepts• Served as an Enterprise Coach & Consultant for numerous clients across various industries• Developed online learning courses focused on BDD, Agile and DevOps, and Selenium• Performed audits and assessments of QA Strategy, Automation Coverage, and Performance Testing• Established complete DevOps teams, including recruitment, process implementation, leadership guidance, coaching, and consultingAchievements:• Successfully coached and consulted for a diverse range of clients, such as Dassault Systemes, XPanxion (UST Global Group), American College of Education (ACE), Capita, CastleBay Infotech, Datamato, HukamBoss, Larsen & Toubro Limited, HSBC, NICE, Amdocs, NTT Data, HPE, DBS Bank, L&T Infotech, CyberTech, Capgemini, Wipfli LLP, and LAM Research Show less

• 

  Zensoft Services

  Sept 2021 - Aug 2023

  Vice President

  Key Deliverables:• Supervised two business segments – Digital and Salesforce – encompassing seven client accounts and a team of 150 professionalso Managed sales, pre-sales, account cultivation, proofs-of-concept, and marketing effortso Oversaw service delivery, quality control, and customer relationship managemento Administered budgeting, contract negotiation (SOWs), renewals, and invoicing procedureso Coordinated recruitment and performance evaluationso Fostered organizational culture growth through mindset coaching• Spearheaded the Delivery Organization• Instituted processes to ensure high-caliber output• Devised systems for implementing and tracking OKRs within the company• Mentored and guided emerging leaders within the organization• Cultivated an environment of continuous learning through OKRs, conferences, and hackathonsAchievements:• Established an organizational structure designed for scalability and optimal performance• Initiated and spearheaded a Salesforce Conference, fostering collaboration and innovation in the Salesforce testing domain• Directed proofs-of-concept and sales efforts, securing two significant new accounts for the organization Show less