Rowan Lee

Rowan Lee

Customer Service Executive

Followers of Rowan Lee126 followers
location of Rowan LeeKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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  • Timeline

  • About me

    Retail Pharmacist | Provisional Area Manager

  • Education

    • Full Gospel Assembly - Holy Word Training Centre

      2019 - 2019
      Certificate in Christian Ministry First Class
    • MAHSA UNIVERSITY

      2014 - 2018
      Bachelor of Pharmacy - BPharm Pharmacy 3.14
    • Universiti Tunku Abdul Rahman (UTAR)

      2013 - 2014
      Foundation in Science 3.49
  • Experience

    • First Coach Malaysia

      Jan 2013 - Mar 2013
      Customer Service Executive

      - Provide ticketing services to walk-in customers- Ensure smooth bus operations on a daily basis

    • Public Mutual Berhad

      Sept 2016 - now
      • Private Retirement Scheme Consultant

        Aug 2022 - now
      • Unit Trust Consultant

        Sept 2016 - now
    • Lesley Pharmacy

      Feb 2017 - Mar 2017
      Retail Pharmacy Intern

      - Recording of Prescription Book B and Poison Book C- Cashier- House Keeping- Drawing of Pharmacy Floor Plan

    • Ministry Of Health, Malaysia (KKM) Hospital Kuala Lumpur (HKL)

      Apr 2017 - May 2017
      Hospital Pharmacy Intern

      - Visit to HKL Nuclear Pharmacy unit- Visit to MRI & CT Scan unit- One week attachment to Store unit- One week attachment to Outpatient Pharmacy Department

    • Fiatec Biosystem Sdn Bhd

      Jul 2017 - Aug 2017
      Industrial Pharmacy Intern

      - Clean Room- Sanitize & Handwashing Practice- Filling & Mixing of powders- Packaging process

    • Ministry Of Health, Malaysia (KKM) Hospital Sungai Buloh (HSB)

      Sept 2017 - Oct 2017
      Hospital Pharmacy Intern

      - Case Clerking by Computer Database (Pediatrics, Geriatrics)- Identifying Pharmaceutical Care Issues (PCI)- Filling of CP1 and CP2 forms- Case Presentation

    • Ministry Of Health, Malaysia (KKM) Hospital Tengku Ampuan Rahimah (HTAR)

      May 2018 - Jun 2018
      Hospital Pharmacy Intern

      - Case Clerking (Psychiatry, Obstetrics, Gynaecology, Geriatrics, Infectious Dieases)- Identifying Pharmaceutical Care Issues (PCI)- Filling of CP1 and CP2 forms- Case Presentation

    • Full Gospel Assembly Berhad

      Sept 2018 - Jun 2019
      Church Worker

      - Involve in the establishment of a satellite church in Klang- Give motivational talks to youths- Provide individual/group counsellings- Stage Interpretation in bilingual programmes

    • Health Lane Family Pharmacy Sdn Bhd

      Sept 2019 - now

      - Providing professional medical consultation and healthcare advices to all the customers- Providing excellent service and maintain good relationship with all our customers- Managing and overseeing outlet operation according to standards and procedure of the companyPromote health and beauty products according to customers needLead the outlet staffs as a team to achieve the sales targets- Managing the operation of the store and be responsible in inventory control- Monitoring short expiry items in order to minimize the returns- Being responsible in providing guidance and teaching to the subordinatesBeing responsible in managing staff schedule- Keeping up to date on the market trend in term of medication, product knowledge and latest pharmacology finding- Participating in company promotional activities Show less

      • Pharmacist cum Provisional Area Manager

        Oct 2024 - now
      • Pharmacist cum Branch Manager

        Aug 2022 - Oct 2024
      • Fully Registered Pharmacist

        Aug 2021 - Aug 2022
      • Acting Branch Manager

        Jul 2021 - Aug 2022
      • Provisionally Registered Pharmacist

        Nov 2019 - Aug 2021
      • Web Series Host cum Speaker

        Aug 2020 - Jul 2021
      • Pharmacy Assistant

        Sept 2019 - Nov 2019
    • Ministry Of Health, Malaysia (KKM) Klinik Kesihatan Taman Medan

      Sept 2020 - Sept 2020
      Clinical Pharmacy Trainee

      - Dispensing of medications based on written & printed prescriptions- Provide medication counseling- Screening of prescriptions- Labeling, recording & filling of prescriptions

  • Licenses & Certifications

    • Certificate of Completion Level 2 Certified Smoking Cessation Service Provider

      Malaysian Academy of Pharmacy
      Dec 2020
    • Blackmores 2021 Heart Health Expert Advisor (MY)

      Blackmores Institute
      Sept 2021
      View certificate certificate
    • Smoking Cessation and Importance of Nicotine Replacement Therapy

      Johnson & Johnson
      Jan 2019
    • Qualifying Examination to Practice Pharmacy

      Ministry Of Health, Malaysia (KKM)
      Mar 2017
    • Blackmores 2022 Certified Advisor (MY)

      Blackmores Institute
      Feb 2022
      View certificate certificate
    • Blackmores Certified Advisor 2025 (MY)

      Blackmores Institute
      Dec 2024
      View certificate certificate
    • Blackmores 2021 Nutritional Oils Expert Advisor (MY)

      Blackmores Institute
      Sept 2021
      View certificate certificate
    • Blackmores 2021 Immune Health Expert Advisor (MY)

      Blackmores Institute
      Nov 2021
      View certificate certificate
    • Certified Unit Trust Consultant

      Public Mutual Berhad
      Sept 2016
    • Blackmores Certification Program (Health Lane Family Pharmacy)

      Blackmores Malaysia
      Jan 2019
  • Volunteer Experience

    • Pastoral Counselor

      Issued by Full Gospel Assembly Berhad on Jan 2016
      Full Gospel Assembly BerhadAssociated with Rowan Lee