Marvin Olino, RN, TPDM, CLSSYB®, CLDP®

Experience

• 

  Taco Bell Philippines

  Feb 2008 - Jun 2008

  Team Member
• 

  Sykes Philippines

  Jul 2008 - Jul 2013

  Focused on Auto Financing and Collections

  • Product Trainer

    May 2012 - Jul 2013

  • Collections Specialist

    Jul 2008 - May 2012
• 

  Sutherland Global Services

  Jul 2013 - Aug 2015

  Sr. Specialist - Learning Consultant Services

  Conducts New Hire and Upskill training for agents and leaders.Supervises Mentors that handles the training classes during Mentoring phaseWorks with the Associate Training Manager in developing and designing training module and materialsEvaluate training results and conducts analysis on end to end training processesConducts training needs analysis

• 

  Sykes Philippines

  Aug 2015 - Jan 2017

  Training Lead

  Conducts Training Need Analysis if need arises for Operations.Designs training programs and modules based from Clients' directive.Evaluates Training executed for the program.Works with Training Manager in handling pool of trainers and making sure all training programs are in line with strategy set by the account.Conducts New Hires and Leadership Training Programs.Works with Training and QA Manager in managing updates and product details given by clients

• 

  BOARDWALK BUSINESS VENTURES, INC.

  Jan 2017 - May 2017

  Learning and Development Officer

  Organizational Development focusing on Retail Industry, Sales and Marketing & Technical Strategies

• 

  Atos

  May 2017 - now

  Overall head and manages L&D processes (Leadership Development, Professional Development, Performance Management, Organizational Development, Campus Academy and Talent & Career Management)Manages team of L&D Specialists and Learning Coordinators, their performances and processesManages overall L&OD end-to-end processes and proceduresSpearheads and coordinates the organization’s Campus Academy Program locally and coordinates all processes Conducts TNA to determine confirmation of skills gap per employee based on Career Framework.Handles HR Learning and Organizational Development programs for Employees and Leadership developmentSupports the end-to-end processes and management of the organization's employee engagement activities, feedback mechanism, employee communications and company's wellbeing programs coordinated with Global Employee Experience Leaders and local leadersConducts Training Evaluation based on executed training programs and provide action plans bSed on training evaluation resultsExpertise on managing Performance Management and Organizational development programs and review and appraisal processes.Provides daily, weekly and monthly L&OD reports directly to Global L&D HeadSupervises Employee communication in terms of L&OD Processes.Reviews and creates Job Profiles based on job description provided and align it organizational structure base on job levelManages end to end process of Performance Management Program of the organization, supporting Career Development and Talent Management processes.Reviews employees' training accountability upon end of employment and processes clearances afterwardsMaintains daily, weekly and monthly L&OD Dashboards and shares details to Stakeholders and executives.Works hand in hand with HR Center of Excellence Leads with each department's L&D coverages. Show less Overall head for L&D processes (Leadership Development, Professional Development, Performance Management, Organizational Development)Supervises and manages team of L&D Specialists, their performance and processesManages overall L&OD end-to-end processes and proceduresSpearheads and coordinates the organization’s Campus Academy Program locally.Conducts TNA to determine confirmation of skills gap per employee based on Career Framework.Handles HR Learning and Organizational Development programs for Employees and Leadership developmentSupports the end-to-end processes and management of the organization's employee engagement activities, feedback mechanism, employee communications and company's wellbeing programs coordinated with Global Employee Experience Leaders and local leadersConducts Training Evaluation based on executed training programs and provide action plans bSed on training evaluation resultsAlso covers employee relations concerns and events management for the company.Expertise on managing Performance Management and Organizational development programs and review and appraisal processes.Coordinate with Country HR Head in managing Progam's overall budget and Team expenses and allocation.Provides daily, weekly and monthly L&OD reports directly to Global L&D HeadSupervises Employee communication in terms of L&OD Processes.Reviews and creates Job Profiles based on job description provided and align it organizational structure base on job levelManages end to end process of Performance Management Program of the organization, supporting Career Development and Talent Management processes.Reviews employees' training accountability upon end of employment and processes clearances afterwardsMaintains daily, weekly and monthly L&OD Dashboards and shares details to Stakeholders and executives.Works hand in hand with HR Center of Excellence Leads with each department's L&D coverages. Show less Manages overall HR L&OD end-to-end processes and procedures across all business units (Philippines business unit) Conducts TNA to determine confirmation of skills gap per employee based on Career Framework.Handles HR Learning and Organizational Development programs for Employees and Leadership developmentManages end-to-end employee engagement activities and works directly with Finance and Procurement team for events finances.Conducts Training Evaluation based on executed training programs and provide action plans bSed on training evaluation resultsAlso covers employee relations concerns and events management for the company.Expertise on managing Performance Management and Organizational development programs and review and appraisal processes.Coordinate with Country HR Head in managing Progam's overall budget and Team expenses and allocation.Provides daily, weekly and monthly L&OD reports directly to Global L&D HeadSupervises Employee communication in terms of L&OD Processes.Reviews and creates Job Profiles based on job description provided and align it organizational structure base on job levelManages end to end process of Performance Management Program of the organization, supporting Career Development and Talent Management processes.Reviews employees' training accountability upon end of employment and processes clearances afterwardsMaintains daily, weekly and monthly L&OD Dashboards and shares details to Stakeholders and executives.Works hand in hand with HR Center of Excellence Leads with each department's L&D coverages. Show less

  • Head - Learning, Organization Development and Engagement

    Apr 2024 - now

  • Learning and Development Head

    Jul 2022 - Mar 2024

  • Sr. Learning & Development Executive

    May 2021 - Jun 2022

  • Project Management Officer

    Jul 2020 - Aug 2021

  • Learning and Development Executive

    May 2017 - May 2021