Nathan Bland

Experience

• 

  Deloitte

  Sept 2004 - Apr 2009

  Senior Accountant
• 

  Thompson Dunavant PLC

  Apr 2009 - Mar 2010

  Audit Supervisor
• 

  Pfizer

  Mar 2010 - now

  ✔️ Oversee ~400 full-time employees (FTEs) across Order to Cash and Payroll organizations, identifying and targeting opportunities to boost productivity across entire GBS ecosystem.✔️ Manage multimillion-dollar operational budget in support of GBS improvement and implementation initiatives that drive operational excellence; leverage global metrics dashboard to track operational performance.✔️ Serve as influential member of Pfizer’s GBS Senior Leadership Team, shaping overall business vision and strategic plans that align closely with enterprise-level organizational goals. Show less I advanced to take ownership of the global Order to Cash function and 250+ FTEs during the company’s reorganization from regional to global, process-led organization. I also retained oversight of cultural engagement at the Costa Rica site.✔️ Directed GBS activities for Order to Cash organization encompassing credit analysis, internal controls, collection of Pfizer’s accounts receivable (AR) portfolio, adjudication of annual chargebacks, and payment of annual Medicaid rebates.✔️ Ideated and executed strategies to transition Order to Cash from regional construction to global process structure while meeting aggressive budget commitments and performance goals.✔️ Partnered with Transformation & Project Management organization to build KPI dashboards and standard OKRs that enabled GBS Senior Leadership Team to continually monitor business performance.✔️ Implemented industry-leading technologies in partnership with Digital organization to champion cost-effective solutions and higher levels of efficiency.Select Achievements:✔️ Maintained business partner satisfaction rates and Pfizer Pulse Great Place to Work scores while leveraging global network to strategically place talent in ideal locations.✔️ Earned “Good” audit rating in 2021 and 2022 during pilot run of new corporate, process-led audit program following transition away from regional-based audits.✔️ Increased awareness of critical diversity, equity, and inclusion (DE&I) topics by serving as Co-Lead of GBS DE&I Council responsible for coordinating frequent DE&I presentations and dialogues. Show less ✔️ Managed inventory accounting, general ledger accounting, AR, accounts payable (AP), and project management activities for AMER, EMEA, and LATAM regions.✔️ Provided visibility into services provided by Costa Rica GBS organization by opening transparent communication lines with regional business and finance leads through regional governance structure.Select Achievements:✔️ Secured internal Great Place to Work scores of 90%+ from 2018 onward, awarded certification as Great Place to Work in Central America and Caribbean region, and ranked as #4 business overall in Costa Rica.✔️ Introduced equivalent of 30 FTE employees without increasing headcount by implementing 100 new robotic process automations (RPAs) site-wide that significantly reduced manual work.✔️ Enabled staff to create innovative “grass-roots” automation solutions that increased productivity by creating and promoting use of Robotic Desktop Automation program. Show less ✔️ Guided organization through ongoing transformation projects while serving as supportive, confident leader who consistently delivered positive employee engagement and satisfaction scores.✔️ Collaborated with Payer Channel Access (PCA), Digital, and Finance partners to create annual Gross-to-Net (G2N) Center for Excellence (CoE) Summits at New York headquarters with 40+ key business stakeholders in attendance.Select Achievements:✔️ Achieved “Good” audit ratings in 2016 and 2017 by developing enhanced control and compliance processes withinwider Chargebacks and Medicaid Rebates organization.✔️ Migrated roles from Memphis to Costa Rica in two waves to increase talent bench strength.✔️ Spearheaded one of four Digital Finance pilot solutions through implementation of RPA technology; resulted in selection to help stand up new Blockchain technology project across multiple U.S. wholesalers.✔️ Enabled employees to easily access and track measurable performance results by utilizing Tableau Spotfire technology to create KPI dashboards. Show less

  • Vice President - Global Business Services

    Jan 2023 - now

  • Senior Director of Global Business Services / Global Process Owner / Costa Rica Site Lead

    Aug 2020 - Jun 2023

  • Senior Director of Global Business Services / Costa Rica Site Lead

    Apr 2018 - Aug 2020

  • Director of Global Business Services

    Jan 2016 - Mar 2018

  • Global Project Lead

    Oct 2014 - Dec 2015

  • Accounting Team Lead

    Mar 2010 - Oct 2014