Anthony Lopez

Experience

• 

  Staples

  Aug 2012 - Aug 2016

  Provided excellent customer service, established and maintained customer relations. Coachedand developed sales associates and trained computer technicians. Sold computers, tabletsand mobile phones. Sold and performed computer services such as diagnostics, software andhardware troubleshooting, virus removals, part ordering and replacements. Networkinstallation, configuration and troubleshooting. Drove company goals and objectives.Processed returns & exchanges, covered other departments as needed, maintaineddepartment inventory. Performed cash handling and keyholder responsibilities. Show less

  • Mobility and Technology Sales Department Supervisor

    Feb 2015 - Aug 2016

  • EasyTech Associate

    Aug 2012 - Feb 2015
• 

  Anthony Lopez Tech Services LLC

  Feb 2018 - Nov 2019

  Sole-Proprietor, Information Technology Consultant
• 

  JVT Advisors (MITRE Corporation)

  Dec 2018 - Nov 2019

  Help Desk Analyst I (MITRE Corporation)

  Provide customer-focused, quality technical support in a timely and efficient manner.

• 

  MITRE

  Nov 2019 - now

  • Artificial Intelligence Technologist

    Sept 2024 - now

  • IT Technologist

    Mar 2021 - Sept 2024

  • Corporate Help Desk Analyst I

    Nov 2019 - Mar 2021