Leandro Martins

Experience

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  Economus Consultoria Júnior

  Oct 2004 - Dec 2005

  Project consultant

  First professional experience, working on Marketing Planning, Market Research and Business Plan projects. He also served as co-responsible for the Adm_fin, HR, Projects, Marketing, Executive and Development departments.

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  Banco Santander

  Feb 2006 - Jan 2012

  Customer Service Coordinator

  Joined as an Intern, later working in the positions of Cashier, Customer Service Assistant and Service Coordinator (last position), in which he worked with an emphasis on people management and a focus on the service sector.Main activities: sales management, control of operational indicators, fraud prevention, incident resolution, accounting control, debt collection and renegotiation, marketing of products and services, document management, warehouse management, expense management (via SAP). Managed a team of 12 professionals focused on career guidance and performance monitoring. عرض أقل

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  EY

  Jan 2012 - now

  Senior Project Manager

  Joined as a Full Consultant, later working in the positions of Senior Consultant, Full Manager and Senior Manager (current position). Acted as PMO on relevant client projects (Petrobras and Oi S/A) focusing on results, adding value to the client.Principal Projects:- Petrobras | PMO Reestablishment of Critical Equipment (IPP-EISUP): worked as PMO (facilitator) coordinating the stakeholders involved for the Reestablishment of Plate Exchanger equipment on UO-RIO platforms offshore.- BR Distribuidora | Organizational Restructuring: worked on proposing a new model of organizational structure, team sizing and development of performance indicators, with the aim of the company adapting to CVM requirements for its inclusion as an IPO.- Oi S/A | Recovery of Guarantee Balance: acted as PMO (facilitator) coordinating the stakeholders involved to reconcile the company's legal processes.- Oi SA | Solar Program: acts as PMO (facilitator) coordinating and supporting the main stakeholders involved (work front leaders) in the execution of 7 corporate change projects for the sale of the company's assets. عرض أقل