Olivera Jovanovic

Experience

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  Interproject Gemmacom Babe d.o.o.

  Oct 2008 - Oct 2009

  Sales Agent

  Promotions of hotels “CCH Babe” and “Brzece” and their facilities.Continuously sales and communication training and education during this period.

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  List Computers

  Oct 2009 - Apr 2010

  Sales Agent

  Call center sales of computers and IT equipment.Direct, phone and e-mail communication with domestic and foreign clients

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  Plana Tours

  Apr 2010 - May 2014

  Sales agent/Tourist guide/Product Manager

   Relationship maintenance with business partners and customers. Highly responsible for scheduling and organizing more services into one product. Official document control. Invoices control/ Inward/ Outward. Short deadline organization and re-bookings of group travels. Organization of Plana Tours presentation at International fair of tourism 2011, 2012, 2013. and 2014.  Travel guide 2011, 2012. i 2013 in summer and winter seasons

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  Travelland agencija

  May 2014 - Mar 2017

  Sales agent/Product Manager

   Relationship maintenance with business partners. Highly responsible for scheduling and organizing travel services. Official documents control. Inward/ Outward Invoices issuing and control.

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  MyTrendyPhone

  Mar 2017 - Mar 2018

  Administrative Assistant

   Everyday work experience in web-shop related software Microsoft Dynamics NAV system. Registration of bank payments. Control finance balance and data.  Control payments and online orders data. Funds transactions in payment systems (Paynet Dandomain, DIBS, Paypal, Klarna, E-pay, Adyen).

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  Air Serbia

  Aug 2018 - now

  Mail/ Cargo Specialist - Finance, Revenue Accounting at Air Serbia

   Defining and monitoring Inward Billing / Outward Billing acceptance and rejection policy in accordance with special agreements and IATA rules. Closing financial month for postal and cargo transport. Issuing Invoices to postal administrations and cargo agents in country and abroad. Corresponding with points of sale, handling agents, postal offices and cargo agents. Controlling claims from the agents and issuing credit notes. Reporting to Internal and Financial control.