Mohamed Hesham

Mohamed Hesham

Student

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location of Mohamed HeshamCairo, Egypt

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  • Timeline

  • About me

    Technical Expert Network Engineer

  • Education

    • Faculty of engineering, Ain Shams university

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  • Experience

    • ECG

      Jun 2019 - Aug 2019
      Student

      • Understanding cost, human resources, schedule, procurement, risk and quality management techniques.• Doing cost, human resources, schedule, procurement, risk and quality management plan.• Learning how to plan a whole project on primavera P6.• Learning how to monitor and control the project using primavera P6.• Searching for a project the we have access to its data and planning the project completely on primaveraP6.• Awarded as one of the best ten members of the internship.• Presenting the two projects in front of senior engineers from ECG. Show less

    • Zayed for construction

      Nov 2020 - Apr 2021
      Technical Office Engineer
    • Abu El Wafa for contracting and real estate investment

      Apr 2021 - Jun 2021
      Site Engineer

      Worked as a site engineer for the contractor, my responsibilities were: giving instructions for the workers on how to do their tasks, assuring that each task is done in the correct way and that it matches the drawings produced by the technical office and finally assuring that each task is accepted by the consultant and if there are any notes or modifications i had to make sure they are fulfilled.

    • Holzer egypt

      Sept 2021 - Nov 2022
      Finishing engineer
    • Orange Business

      Nov 2022 - now

      Providing level two troubleshooting for the technical issues within our account which includes WAN, SD-WAN and Zscaler issues.Receiving issues from our service desk and providing them with solutions for these issues.Working with level three on more advanced technical issues.Responsible for the onboarding of the new devices to the network.Applying configuration changes as requested by the customer and validated by our level three.

      • Technical Expert Network Engineer

        May 2024 - now
      • Technical Support Engineer

        Nov 2022 - Jul 2024
  • Licenses & Certifications