Deborah Talmarkes

Experience

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  DXC Technology (Formerly CSC)

  Oct 2007 - Apr 2016

  DXC is a global leader of next-generation information technology (IT) services and solutions. In line with their mission, my role was to enable superior returns on clients' technology investments in Africa through best-in-class industry solutions, domain expertise and global scale. My role included: - Service Delivery Management - Key Accounts Management - Bid Management/Pre-sales - Implementation of AMEA Marketing Strategy in Africa - Project Management DXC offers worldwide data conversion capabilities to their clients in the US, Europe and UK whereby they handle the conversion of data from respective platforms to platforms that are part of CSC’s IP – these being platforms such as Cyber life, Vantage, and FutureFirst. The Business Process Outsourcing (BPO) division of DXC SA leverages our latest technological advancements to provide highly efficient BPO services to global clients in the financial services industry.DXC delivers high quality work within strict Service Level Agreements. Through careful management of resources DXC always aim for high quality outputs and efficient processes, to consistently exceed client expectations.

  • Service Delivery & Key Accounts (Africa)

    Jul 2015 - Apr 2016

  • Business Analyst

    Aug 2014 - Jun 2015

  • Business Process Management Professional

    Oct 2007 - Aug 2014
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  Partners In Active Learning

  Feb 2012 - Jan 2016

  Board Member

  Partners in Active Learning is a non-profit organisation. The core belief of the organisation is that by exposing children from impoverished communities to new environments and opportunities, it is possible to provoke ambition and a desire to learn. They partner with various organizations to support a variety of active learning initiatives and inspire children begin working towards their dreams from an early age.

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  University of the Western Cape

  Jan 2013 - Dec 2014

  Academic Tutor

  Conducting Tutorials and providing academic support to undergraduate students attending evening classes at UWC for Business Research, Business Communication and Project Management Modules.

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  Adaptris

  May 2016 - Oct 2016

  Programme and Key Accounts Manager

  F4F & DBT’s integration and connectivity solutions have been used by agriculture and animal health industry participants across the supply chain globally. From internal systems integration and supply chain connectivity to Precision Agriculture enablement, connecting systems and standardizing data is our business. In fact, we have created the industry standards. F4F and DBT are now part of Proagrica, a global provider of critical decision-support to the agricultural industry by delivering high-value insight and data, trusted workflow tools, proven integration technology and effective channels-to-market. Show less

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  Computacenter

  Nov 2016 - Sept 2019

  Senior Operations Manager, Group Delivery

  Accountable for End to End Design, Delivery and Continual Improvement of Technical, ITIL, Security and Quality Management Services across all aspects of the Service Value Chain. This included leading the internal auditing team, to ensure group compliance with relevant standard, certifications and frameworks. Responsible for creating and sustaining an effective, challenging and enjoyable working environment which supports the development and retention of staff and delivers excellent customer service. Show less

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  Advania UK - Formerly Content + Cloud

  Oct 2019 - Aug 2021

  Head of ITSM Practices and Governance

  One of the UK's leading technology services, solutions and support providers, with a passion for helping ambitious organizations and their people to success.Responsible for the Design, Implementation, Governance and Ongoing Improvement of core business processes and ITSM Practices, in line with Strategic goals of the business and industry best practices.

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  Hewlett Packard Enterprise

  Sept 2021 - now

  Client Manager: HPE Services

  Partnering with Global Industry giants to help them navigate their Edge to Cloud Journeys.