Cheyenne Williams

Cheyenne Williams

Customer Service Agent

Followers of Cheyenne Williams1 followers
location of Cheyenne WilliamsCoudersport, Pennsylvania, United States

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  • Timeline

  • About me

    Operating room aide

  • Education

    • Pennsylvania Virtual Charter School

      2011 - 2015
      High School High School/Secondary Diplomas and Certificates 3.82 GPA

      Activities and Societies: Secretary of the National Honors Society, Algebra Tutor, Student Manager of the Bell News, Member of Online Activities Department for World Wide Cyber Schoolers, and Debate Club. Tutor, PA Virtual Charter School• assisted with managing a weekly class for PAVCS middle school students for review and enrichment of critical geometry skills• collaborated with teachers and National Honor Society peers in designing a middle school virtual outing that focused on integrating algebra with fire index calculations to teach the importance of mathematics in real world applicationsStudent Manager, the Bell News• provided leadership, web formatting assistance, and… Show more Tutor, PA Virtual Charter School• assisted with managing a weekly class for PAVCS middle school students for review and enrichment of critical geometry skills• collaborated with teachers and National Honor Society peers in designing a middle school virtual outing that focused on integrating algebra with fire index calculations to teach the importance of mathematics in real world applicationsStudent Manager, the Bell News• provided leadership, web formatting assistance, and grammatical expertise for the school news magazine◦ specialized in writing world/national news and nanotechnology articles◦ experienced in writing objective and respectful opinion essays Show less

    • Clarion University of Pennsylvania

      2018 - 2022
      Bachelor's degree English Language and Literature, General Junior
  • Experience

    • Sykes Enterprises, Inc.

      Jul 2015 - Jan 2017
      Customer Service Agent

      April 2016 - Jan 2017Sprint CVP Technical & Transportation Support Specialist, SYKES Home Powered by Alpine Access• took inbound calls from Chrysler customers connecting to their automotive features• provided IT support for the Uconnect Access App, the Advantage Package, and 3G Wifi Hotspot servicesJuly 2015 – March 2016Pearson Technical Support Agent, SYKES Home Powered by Alpine Access• Took inbound calls to assist customers with the learning management systems involving Pearson Learning Studio (Blackboard, Canvas, D2L, and Canvas) integrations with Pearson Higher Education applications• Resolved browser and operating system compatibility issues with Pearson products• Communicated to all levels of end users and internal staff involving Marketing/Sales, Product & Course Development, Consultants, IT Department, Pearson Support Groups, and other clients via phone, email, and chat in a professional manner• Documented incidents within the Oracle Cloud Service application Show less

    • HCF Sweden Valley Manor

      Mar 2017 - May 2019
      Certified Nursing Assistant

      Assisted residents with activities of daily living and promoting independence. Protected resident rights and maintained the comfort and cleanliness of residents' rooms. Accompanied residents to doctor appointments. Monitored residents and reported any changes in residents’ conditions. Obtained specimens and reported vital signs.

    • UPMC

      Sept 2019 - now

      I help with operating room turn overs and terminal cleanings, transporting patients, setting up operating rooms before procedures, and restocking personal protective equipment and linen. Cleaned patient rooms, public areas, procedure rooms, offices and equipment.

      • Surgical Services Support Technician

        Dec 2023 - now
      • Environmental Services Specialist

        Sept 2019 - Dec 2023
  • Licenses & Certifications

  • Volunteer Experience

    • Junior Volunteer

      Issued by Charles Cole Memorial Hospital on Jun 2012
      Charles Cole Memorial HospitalAssociated with Cheyenne Williams