
Francene G

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About me
Graduate Student at Azusa Pacific University & School Social Work Intern at Alhambra Unified School District
Education

Azusa Pacific University
2021 - 2025Master of Social Work - MSW Social Work
California State University-Los Angeles
2017 - 2019Bachelor of Science - BS Rehabilitation Science
Los Angeles City College
2015 - 2017Associate of Science - AS Human Services, General
Experience

Landmark Dividend LLC
Oct 2012 - Aug 2019Landmark Dividend LLC is the national industry leader in billboard, solar and cell tower ground lease transactions, providing value, capital and liquidity to qualified property owners who lease land for billboard, solar and cell tower assets. As the market leader, Landmark offers a wide variety of products and services to its clients from outright lease acquisitions to long-term financing.Contacted regular and prospective customers across the US to demonstrate products and explain product features. Qualified leads to better manage the territory and set qualified phone meetings for the Vice President. Show less
Data Quality Specialist
Jun 2015 - Aug 2019Territory Development Specialist
Oct 2012 - Jun 2015

Hathaway-Sycamores Child & Family Services
Feb 2017 - Jun 2017Learning Center MentorProvided feedback to students ages 6 to 16 using positive reinforcement techniques to encourage, motivate, or build confidence in students. Provided private instruction to individual or small groups of students to improve academic performance, improve occupational skills, or prepare for academic or occupational tests. Assessed students' progress throughout tutoring sessions. Also, created and implemented activities for children.

Soledad Enrichment Action
Jan 2019 - Aug 2019"SEA empowers youth, families, and communities in underserved areas to become self-determined contributing members of society by providing guidance, resources, and support."Under Case Manager Supervision I was able to provide one on one sessions to Mission Academy students & probation clients to help reduce behavioral risk. Learned and participated in person-centered case management. Co-facilitated and facilitated group and individual counseling. Documented clients progress through case notes, charts, as well as researched resources in the area in order to meet the clients' goals. Show less
Community Liaison
May 2019 - Aug 2019Rehabilitation Counseling Intern
Jan 2019 - May 2019

Alma Family Services
Aug 2019 - Feb 2021Case Manager"Alma Family Services’ Integrated Care Program ICP (ISM), is an innovative program funded through the Department of Mental Health’s Mental Health Services Act. ICP serves children, teens, adults, and older adults who are struggling with mental health and a general medical condition."As an ISM Case Manager, I help monitor client's compliance with treatment plan as prescribed by the treatment team. Provide services to support staff efforts with clients including; taking medical and social histories, screening referrals and assisting the primary therapists in carrying out, linkage, advocacy, and services. In collaboration with the client, planned and provided effective structured activities/resources that give the consumer the opportunity to work on goals created under their individualized treatment plans. Documented each session on Exym using DMH guidelines. As well as other duties as assigned. Show less

Heluna Health
Feb 2021 - Jul 2023Medical Case Worker II- Safe Harbor Trauma Recovery Center at Harbor UCLA Medical Center“The Safe Harbor Trauma Recovery Center (TRC) is a collaboration between the Division of Trauma, the Department of Emergency Medicine, the Department of Social Work, and the Department of Mental Health. Safe Harbor TRC provides wraparound services for victims of crime through intensive, post-injury case management, with a direct link to mental health services and counseling. Our mission is to promote the long-term healing and growth for victims of crime and their families through non-judgmental, holistic, and effective services.”As a Medical Case Worker (MCW), I Help comprehensively assess the healthcare and social needs of Trauma Recovery Center (TRC) clients. Complete initial needs assessment intake with TRC clients both in the hospital and in the community to identify needs and to refer to inter-hospital and community resources. Complete out-of-home placements to lower level of care facilities in accordance with the regulations and limitations imposed by various agencies and insurance company's guidelines. Participate in medical rounds and health care team weekly conferences, share social information, and evaluate the medical and/or mental health status of patients/clients with other health care disciplines to develop the most effective treatment plan for the patient/client. Show less

Insight Global
May 2021 - Jul 2021Reunification Case Manager- Camp HopeAs a Case Manager, I was responsible for coordinating case management and family reunification services for children in an on-site children's residential facility. Responsible for the safe and timely release of all children to appropriate care. Ensured that contractual requirements and client expectations are met at the on-site residential facility. This includes coordinating case management and family reunification services for children, initiating and maintaining direct contact with each child and the child's family while the child is in ORR care, identifying potential family members or other sponsors for reunification, facilitating the timely release or discharge of children to identified family members or sponsors. Show less

Wellnest
Aug 2022 - Apr 2023Clinician InternWellnest (formerly known as Los Angeles Child Guidance Clinic) has been a Los Angeles mainstay for more than nine decades. Since 1924, they have empowered children and young adults to get on the track to success, reach goals in school, build healthy relationships, and enjoy emotional well-being. As a student intern clinician, I was able to support the ISM program. The ISM program serves children, teens, adults, and older adults who are struggling with mental health and a general medical condition. Who specifically targets those individuals who have been unable to find culturally appropriate services provided by culturally sensitive, Spanish-speaking professionals. Under the supervision of a clinical supervisor I was able to to provide trauma-informed individual psychotherapy, groups, and collateral sessions. Conduct comprehensive assessments, treatment planning, risk assessment, clinical interventions, and coordination of therapeutic activities. Timely completion of DMH documentation including progress notes using an Electronic Health Record System (Exym). As well as Participate in weekly individual supervision and monthly group supervision meetings. Show less

Saving Innocence
Jul 2023 - Jul 2024Crisis Case Manager and AdvocateWe support and empower children and adults impacted by human trafficking by disrupting cycles of abuse and confronting exploitation through strategic partnerships and trauma-responsive education, advocacy, and systems of care.As a crisis case manager I provide crisis response & advocacy for clients within 90 minutes of crisis call throughout Los Angeles County. I work collaboratively with the Department of Children and Family Services, Probation, FBI, HSI, the District Attorney’s office, survivor service providers, and local law enforcement. I Provide short and long-term case management and advocacy services using a relational model to youth and adults impacted by exploitation and human trafficking. I also conduct comprehensive assessments to identify clients needs and develop individualized service and safety plans, while supporting clients in navigating complex systems. Show less
Licenses & Certifications

Reiki II Practitioner
Sarah TaylorFeb 2020.webp)
Life Coaching
New Skills Academy (part of BE-A Education Ltd)Jun 2020- View certificate

Confidence Life Coaching
UdemyNov 2020
Languages
- enEnglish
- spSpanish
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