Jonathan Neilly

Experience

• 

  Franklins International Ltd

  Jun 2004 - Sept 2006

  General Office Worker

  While in education, full time in holidays and part time otherwise, Processing sales by call, email and in person. Also performed admin work for accounting and business sales. This role included the function of shipping clerk.

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  Royal Mail

  Mar 2007 - Jun 2009

  Customer Advisor

  Initially selling philatelic collectables to customers, processing simple sales and standard postal items. After half a year, I was promoted to an advisor and trained for the full range of Post Office services such as licensing, banking and passport applications.

• 

  Franklins International Ltd

  Jun 2007 - Sept 2012

  Remote Employee (Project Work)

  Represented the Franklins group in America in a 2 week cultural show in the Smithsonian, and other trade shows around the UK, then moving to China I also was required to travel and deal with, and visit, suppliers in Asia.

• 

  Sense Translation Co. 圣士统筹

  Jan 2010 - May 2012

  Proofreader

  A part time position dealing with the proofreading of Chinese-English documents, including car manuals and research journals.

• 

  Wuhan Ecological Vocational College

  Sept 2010 - Jan 2012

  Business English specialist

  Syllabus and classroom material creation for 1st and 2nd year university students aiming to work in translation for businesses.

• 

  China University of Geosciences

  Sept 2010 - Jun 2011

  Lecturer

  Creation of material for PhD and Masters level according to provided syllabus and instructing professionals in skills for research presentation in English.

• 

  New Dynamic Institute

  Jul 2011 - Jul 2013

  Liaising, organising, troubleshooting, and dealing with complaints from, and about foreign teachers. Weekly meetings and workshops or general training for all staff was also my responsibility. Entry level job into the company introducing aspects of language, history and culture to individuals seeking study abroad.

  • Head of foreign staff

    May 2012 - Jul 2013

  • ESL instructor

    Jul 2011 - May 2012
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  YBM어학원

  Sept 2013 - Jan 2015

  ESL instructor

  Creating and revising teaching materials, and teaching students English for communicating, along with business English.

• 

  Maru/HIT Junior 영어학원

  Sept 2015 - Oct 2017

  Language Environment Specialist

  Created new courses for teaching staff, including leveled workbooks and teaching materials.Reviewed and selected textbooks for multiple levels of language class.Managed and implemented feedback from Korean and Native English speaking staff to improve and optimise course content.Edited all English language content for use in advertising and promotion.

• 

  Franklins International Ltd

  Jan 2017 - Feb 2018

  Sales Administrator

  A temporary position . Responsibilities include processing orders, customer contact and updating product specifications. Information for the purchasing department and the suppliers is also a key function. Also performed basic IT maintenance and did design work for customers. I also managed the transition related to the new General Data Protection Regulation (GDPR).

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  Neilly Content

  Nov 2017 - Jan 2018

  Independent Business Owner

  Produced content that was optimised for keyword search for a variety of small clients.Worked with smaller web developers to provide content for web pages.Kept up with the latest google updates and proactively helped clients update their content to boost their reach online.

• 

  NPC Marketing Ltd.

  Jan 2018 - Sept 2018

  Managing Director

  Directed staffing requirements, managed priorities and coordinated work to uphold accuracy and timeliness objectives.Managed budget and finances of the company ensuring we turned profit.Led and directed team of 8 content writers on multiple project assignments with strict deadlines.Later we merged with Fat Fish marketing where I took up the role of content manager.

• 

  Fat Fish Marketing

  Sept 2018 - Feb 2020

  Content and Project Manager

  Strategising, intent research, content collaboration with third parties designing site structure and new content styles, and tracking content performance in terms of conversion and traffic numbers.Management of content team, including training, regular performance reviews, involved in problem solving processes and project management/organisation.Kept up with the latest recommendations in terms of content production to boost search performance.

• 

  Thomas Ferguson & Co Ltd

  Feb 2020 - Jan 2023

  Operations Manager

  This role is an ecelctic mix that required me to put my hand to many things. There are a few core responsibilities however; Modernising the internet presence and digitising the internal systems Managing customer complaints Basic IT support Hiring of new staff HR and training management Sales to customers in Asia (B2B and B2C) Shipping legislation conformance (changes weekly due to Brexit) Managing production workflow, priorities and projects. Mostrar menos

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  Mullan Lighting

  Jan 2024 - now

  • Marketing Team Lead

    Mar 2024 - now

  • Marketing Specialist

    Jan 2024 - Mar 2024