Carl Alexander

Experience

• 

  JP Morgan Chase

  Jan 1999 - Mar 2009

  SM Risk Management

  Managed staff of 65 employees and 4 supervisors. Managed contracted help of 60 people and 4 supervisors.

• 

  Farmers Insurance

  Jan 2009 - Jan 2012

  Agent

  Owner and Insurance Agent at Farmers Insurance

• 

  Restoration Hardware

  Nov 2011 - Dec 2012

  Manager-Support

  Managed staff of 80 employees and 4 supervisors.

• 

  FICO

  Dec 2012 - Oct 2020

  Responsible for design and delivery of pitches and demos of FICO fraud SAS solutions, RFPs and RFIs.Work with Professional Services, Data Science, Product Owners, and Solution Experts to accurately size and price sales proposals.Responsible for delivering sales proposals with Case Studies and ROI analysis.Managed Originations Fraud and ID Resolution solutions as part of a $28M pipeline.Successfully sold $1.3M Originations Fraud solution with my first opportunity. Managed growth for products with recurring revenue, increasing from $3mm to $10mm annually.Managed sales pipelines, generating $250k annually in professional services revenue.Sold new functionality, keeping products up-to-date.Worked B2B with clients leveraging the FICO CCS Solution.Optimized Client applications for best results.Traveled to meet clients face to face and deliver quarterly business reviews.

  • Senior Consultant

    Oct 2018 - Oct 2020

  • Customer Success Manager

    Dec 2012 - Oct 2018
• 

  Equifax

  Oct 2020 - Apr 2023

  Identity & Fraud Solutions Specialist
• 

  FICO

  Apr 2023 - now

  Solution Success Manager