Shivanand Parappa

Experience

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  Aditya Birla Group

  Jul 1995 - Mar 2004

  Assistant manager

  six sigma, lean and process excellence: - delivered six sigma projects with a savings of inr 20 m in various areas: customer complaint reduction, cement loading time reduction, increased machines/equipment availability & increased dispatch rate- mentored 10 six sigma project teams (45 members) on dmaic, statistical techniques and data analysis through minitab. - designed and established process control charts for monitoring the critical to quality/process parameters (ctq/ctp) with process capability analysis. conducted workshops on lean ss, sqc/spc techniques and problem-solving tools- implemented line balancing model for fleet requirement for mining equipment using quantitative techniques- queuing model and poisson distribution: enhanced fleet utilization by 16% and reduced the operation cost inr 5 m per annum-implemented iso-9001:2000 system for entire cement plant operations including lime stone mines, thermal power plant, diesel generator plant and water filtration plant show less

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  Sterlite Industries

  Apr 2004 - Aug 2004

  Manager- qms

  six sigma:- led tqm council and facilitated 12 quality improvement six sigma projects with a saving of inr 2 million per annum- as a management representative for all the three systems, ensuring effective implementation of iso-9001, iso-14001 and ohsas-18001 standards across the plant operations

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  Patni Computer Systems Ltd

  Aug 2004 - Jun 2008

  Sr. specialist (software)

  delivery excellence, pmo and it process:▪ designed it process model to depict client business processes, defined sepg/sdlc processes including defect management, car, configuration& change management and testing for a large insurance client at onsite▪ facilitated client pmo in analyzing the process and project related metrics with statistical tools and significance tests▪ being a location sqa team lead, managed and facilitated sqa group of 80 plus software quality analysts from different bus for 120 plus projects. participated in cmmi -ml-5 assessment as functional area representative for sepg and sqasix sigma:▪ mentored 5 six sigma green belt projects, conducted 2 gb trainings, managed and monitored 10 gb projects to closure▪ delivered a six sigma project on reducing service call counts breaching the sla from 12% to 1% show less

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  Cognizant

  Jun 2008 - Apr 2011

  Consultant

  lean six sigma- bfs:▪ developed and implemented a customized lean six sigma project delivery methodology and delivered projects with 95k gbp savings for a captive unit of large uk based bank▪ facilitating the client’s project teams during value stream workshops, conducting lean six sigma workshops with simulation exercise and organizing lean ss road shows ▪ mentored lss project teams in scoping and executing lss projects. conducting lss project review and governance meetings with champions and sponsors, producing weekly and monthly dashboards for senior management delivery excellence, pmo and it process:▪ worked with delivery teams in deploying de processes, conducting project reviews, monitoring delivery kpis, project milestones, quality of deliverables, risks, issues and compliance. coordinating with program/project mangers▪ provided consultancy for major banking and insurance clients in defining and implementing pmo, sdlc and qa processes▪ established qa organization structure with roles/ responsibilities and developed system test life cycle (stlc) model including work flow chart, activities, deliverables, and quality gates. piloting and implementing qa process framework show less

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  Tata Consultancy Services

  May 2011 - Sept 2011

  Sr. consultant

  lean six sigma- bfs▪ quantified improvement opportunities and delivered lean six sigma projects having potential benefit realization of 20% of ftes across lobs for a large german based investment bank ▪ facilitating and driving the improvement projects through lean six sigma methodology (5d approach: define, diagnose, design, develop and deliver) to achieve the project objectives▪ driving toll gate review meetings, preparing the project progress dashboard and presenting to lean governance and senior management team. providing hands-on assistance in using lean tools like vsm, ope, waste analysis and kpis show less

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  Symphony Teleca

  Oct 2011 - Mar 2012

  Sr. manager

  delivery excellence▪ deployed delivery excellence practices and project management processes, assurance procedures, tools and standards for development projects in large bus. conducting project health checks and anchoring progress review meetings▪ supporting project managers in creation, maintenance and review of project plans, risk & issue plans, communication plan and coordinating with program and project/delivery managers for any deviations and client escalations

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  Cognizant

  Mar 2012 - Aug 2020

  Associate director

  lean six sigma- bfs:▪ assisting, coaching the green belts (gb) and project teams in executing lean six sigma projects through dmaic approach. being the lss lead for bfs vertical, tracking, monitoring lss project progress across various accounts and conducting project governance meetings ▪ executed and mentored 7 lss gb projects across bfs bu within scheduled timeline and achieved annualized hard benefit of $ 572 k. conducted 6 days gb class room/hands on training session and trained 10 gbsitsm, agile and delivery excellence :▪ provided consultancy for implementing itsm program in line with itil® 2011 and established service management office (smo) for a large german based telecom client with smo mission, vision, charter, objectives and organization structure. created service catalog, service portfolio, operation process handbook and metrics handbook. created csi framework▪ provided it process consultancy for an insurance client that includes: agile maturity assessment framework, it general controls against cobit, and solution implementation roadmap. created agile-scrum process facilitation kititsm presales- cross-functional services (cfs):▪ designing and building cross functional services, itsm process and tools and siam solution for large rfps having more than $30 million tcv▪ led a team of 7 smes, regional anchor for na region proposals, presented solutions to the clients in defense/walk through workshops at prospective client locations. conducting due diligence sessions with clients and creating final solutiondata science and machine learning:▪ successfully delivered data science/machine learning solutions using classification, regression, forecasting algorithms and text classification using nlp techniques/libraries▪ built classification models to predict sourcing option (internal or external) for talent/resource fulfillment with an estimated 20% reduction in hiring tat- logistic regression, random forest, svm and naïve bayes show less