Eng. Asaad M.

Eng. Asaad M.

Makkah Region Specialist

Followers of Eng. Asaad M.10000 followers
location of Eng. Asaad M.Al ‘Ulá, Al Madinah, Saudi Arabia

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  • Timeline

  • About me

    Visitor Center’s Operations Manager

  • Education

    • Cambridge Judge Business School

      -
      Executive education Senior Management Program
    • University of Greenwich

      -
      Bachelor's degree Engineering Business Management, BEng Honours 2.1 Upper second class

      Degree classification is Upper Second Class Honours Some of the Course Content 1-Engineering Management 2-Operations Management 3-Design & Project Management4-Quality Engineering 5-Product Design and Development 6-Process Improvement Techniques7-Statistical Techniques8-Accounting & Finance

  • Experience

    • Saudi Commission for Tourism and National Heritage (SCTH)

      Jun 2015 - May 2016
      Makkah Region Specialist

      Managing new social events in all western regionHiring staff and purchasing tools and all operation tasks required

    • Panda Retail Company – Savola Group

      May 2016 - Oct 2017
      Hypermarket General Manager, Operations

      Leading Hyper store with 2400 square meter with a team of ( 1 Department Head 12 Section manager, 13 supervisors and 68 staff)FMCG Food and none foodplanogram, prices, ordering, storing...etcplans for increasing salesP&L review and set plans

    • Kudu company for food and catering

      Oct 2017 - Sept 2018
      Area Operations Manager

      Leading the Area Operation for more than 15 Stores in terms of:plans, manpower budget, food cost, food waste, Hiring process, staff training and evaluation...etc

    • Majid Al Futtaim

      Sept 2018 - Aug 2022

      Managing all KSA Regions Managing & Supporting Area mangers to make strategic plan to achieve the sites target and KPI’S with the best customer experience and high quality services and products in all KSA Locations.Setting Yearly expectations for the Site budget, forecast and manpower budget.Strategic plan for new promotions and marketing plan to drive more incomes and footfall for Cinema, Magic planet and Yalla Bowling.Focusing on the cost and wastage to have maximum net income. Managing several Locations in terms of:Customers experience, Food Quality, Stock level, stock Expiration, staff recruitment, staff training, Staff Turnover, customers feedback, profit & loss reports, management and staff KPI’s ...etc.Set Planning, strategy and goals for the business to increase the sales and the income.Managing expenses and manpower budget for each location.Lead by example always is my style in operation. Manage and Lead the Cinema Operation, To have smooth and Great customers experience.Looking after the food quality that we serve for our valuable customersFollowing up with all small details that will make different in our customers journey.Making sure that our great team having the best work environment and they are entertaining during their duty.Lead and opened 2 biggest site in KSA and lead and opened 1st site with F&B in KSA.

      • Executive Senior Area Manager KSA Leisure, Entertainment and VOX Cinemas

        Jul 2021 - Aug 2022
      • Area Manager KSA Leisure, Entertainment and VOX Cinemas

        Jan 2020 - Jul 2021
      • Cinema Manager, VOX Cinemas, Operation

        Sept 2018 - Jan 2020
    • Abdullah Al-Othaim Markets

      Jul 2022 - Feb 2023
      Director Of Operations

      Leading and Managing west cost region from Tabuk to Sharrourah operate in more than 39 different cities and villages with 80+ Supermarkets and 3400+ staff members With turnover of 2+ Billion yearly

    • The Royal Commission for AlUla

      Feb 2023 - now
      Visitor Center’s Operations Manager

      As Visitor centers Manager managing and overseeing the operations of visitor centers.Responsibilities:1. Operational Management: Overall management and operations of the visitor centers. This includes ensuring smooth day-to-day operations.2. Visitor Experience Enhancement: Improving the visitor experience by developing and implementing strategies to enhance the services and facilities offered at the visitor centers. This includes creating engaging exhibits, providing informative materials, and ensuring visitor safety and comfort.3. Staff Supervision: Leading and supervising staff members. This entails providing guidance, training, and support to ensure that the team delivers excellent customer service.4. Collaboration and Networking: collaborate with various stakeholders, including local communities, government organizations, and tourism partners. 5. Financial Management: Managing the visitor centers' budgets, monitoring expenses, and ensuring financial sustainability. This involves working closely with the finance department to develop and implement financial plans.Aljadidah Destination manager in AlUla to manage and develop one of the key destinations within the AlUla region.Responsibilities:1. Destination Development: Responsible for overseeing the development and enhancement of the Aljadidah destination. This includes identifying opportunities for improving visitor facilities, and services to enhance the overall visitor experience..2. Product Development: identifying and developing products and experiences within the Aljadidah area.3.Marketing and Promotion: Working closely with the marketing team to develop and implement marketing strategies to promote Aljadidah as a premier tourist destination.4. Visitor Services: Ensuring the provision of high-quality visitor services will be a key responsibility. This includes overseeing the operation of the F&B and retailers shops to facilitate smooth visitor experiences. Show less

  • Licenses & Certifications

    • Managing safely

      IOSH
      Oct 2018
    • Leadership institute GROW Programme

      Majid Al Futtaim
      Sept 2021
    • Change Management Certification

      Prosci
      Nov 2023
    • Resturant Management Training

      Kudu company for food and catering
      Dec 2017
  • Honors & Awards

    • Awarded to Eng. Asaad M.
      Competition wining Awards Operation Director Jul 2019 Wining the competition for the best customer experience and feedback
    • Awarded to Eng. Asaad M.
      Certificate Of Appreciation Chief Operations Officer Aug 2018 for selfless contribution to the system and helping the brand’s journey consistency and exceptional service standards