Akiko Reddan

Experience

• 

  ECC | Japan

  Jan 2001 - Jan 2002

  Customer Service

  Customer sales Support student enquires.Coordinate English classes.Assist English teachers.

• 

  Araco

  Jan 2003 - Jan 2004

  Translator

  Translator and AdministratorTranslated business documents from English to Japanese and vice versa.Assist quality department managers.

• 

  Mitsubishi Electric

  Jan 2004 - Jan 2005

  Administrator

  Export officerProcessed export documentation for electric parts.

• 

  Toyota Tsusho (Australasia) Pty Ltd

  Mar 2007 - Sept 2017

  Account assistance, Credit control, Import officer• Responsible for generating Metals division 9 monthly financial reports to senior managers and TTC JAPAN in timely manner• Import documentation process for steel pipes from SUNSCO steel Vietnam and supply to Bluescope Steel Australia• Import documentation for steel tubes from Maruichi steel Japan and supply to Toyota Australia• Processing local payments and raise credit notes Credit control, Import officer• Import documentation processing for steel sheet & coils from DONGBU / HYUNDAI steel Korea and supply to more than 15 local steel customers• Maintained new and current metals division customers credit limit• Contributed to OHS committee Import Officer• Import documentation for steel tubes, coils & sheets, non ferrous materials from Toyota Tsusho Japan/ America and supply to Toyota Australia

  • Administrator

    Jan 2013 - Sept 2017

  • Administrator

    Jun 2009 - Dec 2012

  • Administrator

    Mar 2007 - May 2009
• 

  Self-Employed

  Apr 2018 - now

  Ecommerce Business Owner

  · Analyse fashion trends and customer preferences.· Offer a well-curated product selection.· Research and identify new suppliers and fashion brands.· Increase sales by developing and maintaining strong relationships with domestic/international fashion suppliers.· Communicate with suppliers to resolve problems with timeliness and product quality.· Maintain effective communication with suppliers and delivery companies to ensure smooth operations.· Cultivate relationships with suppliers and customers through proper communication and prompt conflict resolution.· Understand supply and demand dynamics and meet customer needs by promptly offering sought-after products at competitive prices. · Coordinate returns of damaged goods and replacement items.· Manage inventory levels, reducing stock shortages and excess merchandise. · Collaborate with item listing staff to create visually appealing images of products to attract customers and promote sales.· Cultivate relationships with wholesalers and distributors to increase inventory availability.· Mentor beginner BUYMA buyers seeking to start online retail businesses in a Japanese women's entrepreneurship community.· Train beginner BUYMA buyers to help achieve established development goals. Show less