Lynne M. Ackerman

Lynne M. Ackerman

Research Analyst

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  • Timeline

  • About me

    Information Technology Executive

  • Education

    • Penn State University

      -
      Master of Public Administration (MPA)
    • Penn State University

      -
      Bachelor of Science (BS) Business Administration and Management, General
  • Experience

    • Pennsylvania Association of Non-Profit Homes for the Aging

      Jan 1996 - Jan 1997
      Research Analyst

      Developed quality indicator reports, identified problem areas, and provided recommendations for improving effectiveness to nursing home administrators.Analyzed membership and government agency health care data and provided recommendations to executive team.Designed and generated reports using statistical, database, graphics, and geographic information systems software.

    • HealthcareData Company, LLC

      Jan 1997 - Jan 1999
      Analyst

      Analyzed, summarized, and evaluated Health Plan Employer Data and Information Set (HEDIS) reports and provided quality improvement plan recommendations to health insurance plans.Conducted/coordinated health care research studies involving data, policy, and geographic information analyses.Managed survey projects, including member satisfaction surveys, with responsibility for vendor selection decisions, coordination between vendors and clients, and analysis and development of recommendations based on collected data.Developed project proposals and marketing materials. Show less

    • Department of Public Welfare, Office of Policy Development

      Jan 1999 - Dec 2002
      Executive Policy Specialist

      Analysis, issue coordination/resolution, legislative review, and program/policy development in areas including children, family, and women’s issues.Served as budget liaison between Department of Public Welfare (DPW) Secretary's Office, budget office, program offices, and Governor's Budget Office for coordination, development, and evaluation of Program Revision Requests.Represented DPW on inter-agency workgroups participating in problem identification, analysis, and formulation of recommendations. Show less

    • Pennsylvania Department of Public Welfare, Office of Information Systems

      Jan 2003 - Apr 2003
      Information Technology Policy Associate

      Reviewed and evaluated information technology initiative Requests for Proposals and Advance Planning Documents.Developed descriptive materials regarding Department of Public Welfare and Office of Information Systems initiatives, standards,and tools for both technical and non-technical audiences

    • Camp Hill Presbyterian Church Preschool

      Aug 2010 - Jun 2011
      Teacher

      Instructed children (30-36 months old) in activities designed to promote social, physical, and intellectual growth.

    • Pennsylvania Department of Public Welfare

      Jul 2011 - May 2012
      Executive Policy Specialist

      Analysis, issue coordination/resolution, legislative review, and program/policy development in areas including children, family, and women’s issues.

    • Pennsylvania Departments of Health and Human Services and Education

      May 2012 - Sept 2015
      Senior Advisor

      Serve as point of contact with agencies' legislative affairs, communications, policy, legal, and Right to Know Law offices to coordinate and package responses to requests.Review and approve reports, documents and correspondence.Supervise administrative staff.Implemented and lead wellness and morale committee.

    • E&e IT Consulting Services, Inc.

      Jan 2016 - Mar 2018
      Pennsylvania Compute Services (PACS) Program Manager
    • Pennsylvania Office of Administration

      Mar 2018 - now
      Information Technology Executive
  • Licenses & Certifications

    • Certified Government CIO (CGCIO)

      Harrisburg University of Science and Technology
      May 2021
  • Volunteer Experience

    • Treasurer

      Issued by Camp Hill GFWC Junior Civic Club on Jul 2012
      Camp Hill GFWC Junior Civic ClubAssociated with Lynne M. Ackerman