Talk to sales Try for Free
Francois Pittion

Francois Pittion

Technology Support Group

location of Francois PittionCounty Dublin, Ireland

Connect with Francois Pittion to Send Message

Connect

Connect with Francois Pittion to Send Message

Connect

  • Timeline

  • About me

    Service Desk Manager & IT lead at LetsGetChecked

  • Education

    • Gonzaga College Dublin

      1974 - 1984

    • University College Dublin

      1985 - 1989

      Activities and Societies: Elected Social & Cultural (Entertainments Officer) UCD 1988-1989 Full time paid sabbatical position, responsible for the organisation of entertainment and cultural events on-campus for 10 000 students.

  • Experience

    • UPS

      Sept 1998 - Oct 2005
      Technology Support Group

      Day to day 2nd level user and application support, hard and software setup, responding to and closing UPS service desk tickets according to SLA's.

    • Xtra-vision & HMV Ireland Ltd

      Nov 2005 - Apr 2016
      IT & Systems Manager. Service Desk Manager

      Network, IT & Business Systems ManagerLAN & WAN AdministrationService Desk ManagerProject ManagerHardware & Software Support Virtualisation (Hyper-V & VM-ware)CitrixOffice 365Azure ADSymantec Anti-virus & Data Centre SecurityDesktop LinuxMobile Device Support

    • Future Finance Loan Corporation

      Apr 2016 - Jul 2020
      Senior IT Administrator, Support Engineer & Service Desk Manager

      Service Desk Team ManagementAzure Cloud ManagementAzure Active DirectoryProject ManagementG Suite ManagementRemote SupportVendor & Customer relationship ManagementNetwork, IT & Business Systems LAN AdministrationJIRA Software & ManagementOffice 365 administrationRingCentral VOIPSymantec CloudMS Servers 2008/2012/2016Windows 7/10MAC OSLinuxHelp Desk ImplementationAtlassian SuiteHardware Support-Server/Desktop/Laptop/MobileTeamviewer Remote SupportPCI ComplianceIT Infrastructure DesignIT Infrastructure ManagementIT Service Delivery Show less

    • LetsGetChecked

      Jul 2020 - now
      Service Desk Manager & IT Admin Lead

      Managing a service desk for 900 employees based on EU & US. Vendor & project management.

  • Licenses & Certifications

    • MCSE Windows Server

      Microsoft