Jeremy Beaulieu

Experience

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  Warrior Spirit Movers

  Jan 2013 - Jun 2020

  Crew Lead

  -Communicated with team members to ensure jobs were completed safely and efficiently-Organized and directed groups of up to four people-Issued contracts to customers and collect payments upon job completion

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  Triangle Rock Club

  Dec 2020 - Aug 2022

  Personal Trainer

  -Instruct clients through complex movements using clear communication-Establish rapport with clients by actively listening to create a comfortable class environment-Present exercise routines to groups using public speaking skills

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  Qualys

  Aug 2022 - now

  Technical Support Engineer

  - Collaborate with various internal teams to help drive a positive customer experience.-Use strong written and verbal communication skills to help customers identify and troubleshoot issues in their environment. - Researched vulnerabilities through publicly available documentation to assist our engineering team in enhancing vulnerability detections, assist customers to better understand detection logic, and troubleshoot False Positive and False Negative issues.-Use my understanding of Linux and Windows commands to assist customers in locating vulnerable files and packages.-Used Wireshark to review network communications in order to troubleshoot vulnerability detections. Show less