Chaoyue Zhao

Experience

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  Sinosteel Corporation Limited

  Aug 2010 - Jul 2017

  My role involved managing and maintaining the company's IT infrastructure, overseeing technology-related initiatives, and providing technical support and troubleshooting.I worked on the implementation of a new enterprise resource planning (ERP) system. The goal was to integrate all departments of the company into one centralized system that would streamline operations, improve communication, and reduce costs. This involved communicating with various departments, coordinating with the ERP vendor, and training employees on how to use the new system.I also had the opportunity to work on various cybersecurity initiatives. China has stringent cybersecurity laws, and as a state-owned company, we were required to adhere to these regulations. My role involved monitoring and securing the network, implementing firewalls, and conducting regular vulnerability assessments to prevent cyber threats.I also participated in the adoption of cloud computing. The company had to migrate a significant portion of its data and systems to the cloud, which had to be done while ensuring data security and compliance. This involved working with cloud providers, data architects, and security professionals to ensure the migration was seamless. Show less As a Marketing Specialist working on expanding the international metallurgical contracting market, particularly in the Middle East and North Africa (MENA), I had more responsibilities and a higher level of involvement in strategic decision making. Here are some of my key experiences and tasks:1. Market Research and Analysis: I carried out in-depth market research and analysis to determine the potential market opportunities for our company in MENA. This involved analyzing industry trends, gathering data on competitor activities, identifying target markets, and developing market entry strategies.2. Developing Marketing Campaigns: I developed marketing campaigns that aligned with the company's overall strategy and goals. This included creating a messaging guide, designing marketing collateral such as brochures and presentations, coordinating press releases, and initiating targeted communication plans.3. Customer Relationship Management: I worked closely with existing clients to maintain and strengthen relationships, ensuring high levels of customer satisfaction and repeat business.4. Networking and Partnership Development: I actively pursued networking opportunities, attending industry conferences, trade shows, and events to build relationships with potential clients and partners. I also identified and negotiated potential partnerships to drive growth and expand the company's international presence.5. Market Entry Strategy Development: I developed and implemented market entry strategies. This included identifying potential business partners and conducting due diligence, establishing legal and regulatory compliance requirements, and creating business development strategies aligned with the company's strategic goals. Show less 1. Managing the Installation Team: I was responsible for coordinating the installation team from China, ensuring that they had the right resources, equipment, and tools to carry out their tasks. I also monitored their progress and provided guidance when necessary.2. Providing Interpreter Services: As the installation team was from China, I served as an interpreter to help bridge language and cultural gaps between the team and the factory staff. This included providing technical interpretation during installation and operation of the steam power generation system.3. Administration Management: I managed the administration aspects of the project, including coordinating travel for the installation team, managing the budget, and ensuring that the installation team adhered to safety and environmental regulations.4. Liaising with Internal and External Stakeholders: I acted as a liaison between the installation team and internal stakeholders, ensuring that all communication was clear and accurate. I also communicated with external stakeholders such as suppliers, contractors, and local authorities.5. Quality Control: I ensured the quality of the installation work, testing and checking all new systems and equipment functionality. I also ensured that the system met all safety and environmental requirements. Show less 1. Contract Writing and Negotiation: I supported the sales team in drafting and negotiating contracts with clients in the Middle East and North Africa (MENA). This involved reviewing the terms and conditions of the contracts, suggesting changes based on company policies, resolving any issues or disputes, and finalizing the contracts with the help of legal teams.2. Preparing Bid Documents: I was responsible for preparing bid documents for potential clients. This involved analyzing project requirements, gathering detailed information from internal teams, creating proposals, and submitting them to prospective clients.3. Attending International Exhibitions: I also participated in international exhibitions and trade shows to promote our company's products and services. I coordinated logistics, set up the booth, interacted with potential clients, and followed up with them after the events.4. Interpretation Services: I also served as an interpreter for the sales team during meetings and negotiations with clients in the MENA region. I provided accurate translations and helped to bridge cultural and language gaps.5. Market Research: I assisted in carrying out market research to determine the potential market opportunities for our company in MENA. I collected and analyzed data to determine the market size, competition, and potential risks and provided reports on this subject for management. Show less

  • Information Technology Staff

    Jul 2015 - Jul 2017

  • Marketing Specialist

    Feb 2014 - Jun 2015

  • Project Support Officer

    Dec 2012 - Jan 2014

  • Marketing Assistant

    Aug 2010 - Nov 2012
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  Baidu, Inc.

  Apr 2018 - Aug 2019

  Web Developer

  working on developing websites for the company's new mobile games. The website was designed to showcase the game and enhance the player's experience by providing extra content, such as game rules, tutorials, and contests. My role was to develop the front-end using the latest HTML, CSS, and JavaScript technologies, ensuring that the website was user-friendly, responsive, and optimized for search engines.Here are some of my key responsibilities during my time there:1. Design and Create Interactive Web Pages: I was responsible for creating visually appealing web pages using HTML and CSS, which were compatible with all mobile devices.2. Implementing jQuery and Vue: To ensure that the mobile site was highly responsive, I integrated jQuery and Vue, which enabled users to interact with the site seamlessly. I coded and added appropriate buttons and menus, animations, and hover effects all over the mobile site.3. Regular Site Maintenance and Optimization: It's paramount to keep the website updated and maintain its functionality. That is why I regularly tested and fixed any bugs that appeared on the site. I also carried out performance testing and optimization to ensure the site was loading quickly, especially for mobile devices.4. Collaborated with Team Members: I worked closely with other team members on the project, attending team meetings and offering suggestions for better ways to improve the website's UI and UX. Show less

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  Meituan-Dianping

  Aug 2019 - Sept 2020

  Senior Web Developer

  1. Writing code: I was responsible for writing clean, maintainable, and efficient code for Meituan Zhixingma using the latest web development technologies. I worked closely with the product team to ensure that our software aligned with the product vision.2. Leading the agile development process: I also acted as the scrum master for my team, leading daily stand-up meetings, sprint planning sessions, and retrospectives. I ensured that our team followed agile development best practices, delivering software in short iterations and continuously improving our process.3. Managing the development pipeline: I managed the development pipeline and ensured that our team followed the best testing and deployment practices to ensure that our software was stable and reliable.4. Collaborating with other departments: I collaborated with other departments like design, operations, and quality assurance to ensure that our software met quality standards and was user-friendly. Show less

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  慧科讯业(北京)网络科技有限公司

  Sept 2020 - Oct 2020

  Technical Project Manager

  As a technical project manager, my responsibilities involved overseeing the development and implementation of data mining projects that met our clients' needs. Here are some of my major responsibilities:1. Project Scoping and Resource Planning: I was responsible for understanding the client's requirements and creating a project scope that aligned with the client's goals. I then worked with the team to develop a plan that clarified the resources needed, deadlines, and milestones for the project.2. Quality Control and Risk Management: I was responsible for ensuring that data mining projects met high-quality standards, while also mitigating any risks that arose during project execution. This included conducting quality assurance checks before the project's release, and continuously monitoring the progress of the project to address any emerging issues.3. Client Management: During customer engagement, I participated in meetings, maintained communication with the customers, built long-term relationships, and presented the project status and milestones achieved. I also provided technical leadership, advice, and recommendations to clients on best practices or solutions for their business needs.4. Technical Oversight: My technical competence came in handy as I oversaw the technical team handling data mining projects. I provided guidance on development best practices, monitored progress, and ensured that our team met delivery timelines.5. Data Security and Privacy: With data retention concerns, I noted regulatory privacy requirements, ensured that our team members complied, and monitored that the output was secure. Show less

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  CITIC Consumer Finance

  Dec 2020 - now

  Senior Information Technology Project Manager

  1. Agile Implementation: I played a vital role in introducing and implementing agile methodologies within the organization. This involved educating teams on agile principles, setting up agile processes and ceremonies, and continuously improving agile practices across the organization.2. Project Planning & Execution: I was responsible for creating and maintaining project plans, schedules, and budgets. I collaborated with cross-functional teams to establish project goals, success criteria, and key performance indicators (KPIs). I monitored project progress against established plans, identified and mitigated risks, and provided timely reporting to stakeholders.3. Resource Allocation: I worked closely with team members and department heads to allocate resources, manage capacity, and ensure that projects and workstreams were appropriately staffed. This involved balancing competing priorities, considering individual strengths and expertise, and ensuring that resources were used efficiently across the organization.4. Stakeholder Management: I established and maintained strong relationships with stakeholders, including senior management, client-facing teams, and subject matter experts. I ensured that their requirements were understood and incorporated into project plans, and that progress was communicated effectively to all stakeholders.5. Continuous Improvement: I championed a culture of continuous improvement, encouraging teams to regularly assess their processes, tools, and methodologies to identify areas for improvement. I helped implement new tools and processes that improved productivity and reduced unnecessary redundancy.6. Agile Coaching and Training: I provided agile coaching and training to teams, helping them to understand and implement agile methodologies effectively. I facilitated agile ceremonies, such as sprint reviews, retrospectives, and daily stand-ups, and helped teams to continuously improve their agile practices. Show less