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Mark D.

Mark D.

IT

Followers of Mark D.254 followers
location of Mark D.Pomona, California, United States

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  • Timeline

  • About me

    Accounting Specialist

  • Education

    • University of South Florida

      1995 - 1997
      MBA MIS & International Business

  • Experience

    • MyWireless at&t

      May 2008 - May 2016
      IT

      Maintain HQ and 100+ retail stores IT operation in HI, CA, NV, IL, PR and TX, managing networks and servers and keep facility room operations by onsite or remote desktop application.Work as the main System administrator of LAN network, Active Domain, ERP system, Database and Cloud application. Lead IT team and provide level 2 and 3 remote/onsite support for 500+ users. Ensured quick resolution of user concerns and escalated more complicated issues to operation manager.Provide technical support and other ad hoc activities. Show less

    • Allel Group

      May 2016 - Sept 2018
      Senior IT Professional

      Provide IT support to individual and business clients including systems, workstations, mobile devices, printers and peripherals; respond to user service requests; and resolve trouble tickets. Ensure system security for desktop, mobile and cloud environments.

    • Top Quest Inc.

      Jan 2020 - Aug 2020
      Operations Supervisor

      Supervise daily business activities including IT/Website/ERP, HR/Accounting, Import/Shipping, Inventory/Receiving, Show/Exhibit Coordination, Legal/Patent Management, Marketing/Vendor Relationship and Warehouse Operation.

    • Brass Unique Metal Inc.

      Nov 2020 - May 2024
      Operation Manager

    • Chicology Home

      May 2024 - now
      Accounting Specialist

  • Licenses & Certifications

    • ISO 27001, BS7799

      CED Taiwan

  • Volunteer Experience

    • Volunteer

      Issued by Mennonite Central Committee on Jul 1994
      Mennonite Central CommitteeAssociated with Mark D.