Lisa McConnell

Experience

• 

  Premier Therapy Servies, LLC/JB Consulting

  Jan 2000 - Jan 2007

  Director of Human Resources

  Successfully established, built and led the human resources department for a premium provider of quality contract rehabilitative services to skilled nursing and rehab centers. Introduced new hire procedures and onboarding paperwork across three states, developed colleague handbook and all policies including compensation, Performance Appraisal Forms and process, employee relations and benefit policies and programs. Premier Therapy Services was acquired by Revera, Inc.Executed all aspects of the HR function, including employee relations, payroll, benefits and compensation, talent acquisition, performance management, and employee engagement.Provided training and guidance to managers on employee relations issues including proposed disciplinary actions and sensitive grievances. Educated and empowered leaders to implement appropriate corrective actions to limit potential sources of employee conflict and grievances, and improve employee morale.Continually evaluated the effectiveness of HR programs and practices to identify and implement thoughtfully designed continuous improvement solutions that are strategically aligned with overall corporate objectives with a focus on talent attraction and retention. Partnered with regional operators to attract, develop and train Rehabilitation Directors and therapy staff.Ensured compliance with all Federal and State Regulations.Developed, trained, and mentored a high-performance recruiting and human resources team.Achieved turnover rates significantly below American Healthcare Association averages. Show less

• 

  Revera Inc.

  Aug 2006 - Dec 2015

  Regional Director of Human Resources

  Provided regional human resources leadership for an award winning provider of short stay rehabilitation, specialty care and long term care services. Developed and implemented effective HR solutions strategically aligned with the corporate mission to deliver exceptional patient experiences and outcomes. Simultaneously held HR leadership roles for two Revera entities for over one year.Effectively delivered comprehensive HR services and support for 15 of Revera’s 30 centers nationwide and Premier Therapy Services. Proactively engaged with facility/clinician leaders, operators, and regional teams in five states to implement, communicate, and administer HR initiatives impacting over 3K employees.Continuously drove training and monitored projects to limit Revera’s legal liability. Ensured centers met HR related state and federal regulatory and legal requirements. Audited and assessed every center annually.Developed and deployed standardized processes for background screening, employment verification, and FMLA and ADAAA compliance. Drafted educational materials and conducted corporate-wide training for HR and payroll professionals.Worked with leaders to maximize employee engagement; manage engagement surveys and results analysis. Introduced the Myers Briggs Type Indicator for two regions and corporate leadership; facilitated training using the assessment tool in extensive Regional Leadership Sessions.Deployed Hiring “A” Players, in the United States, a very effective recruiting strategy used by Canadian corporate counterparts to help centers identify key talent and hire based on the facility’s needed competencies. Show less

• 

  Marquis Health Services

  Dec 2015 - Jan 2017

  Corporate Director Of Human Resources

  Developed the Human Resources Department for a growing skilled nursing care company. Standardized policies, procedures, new hire paperwork, Handbook and Benefits Guides for 16 Rehabilitation and Nursing Homes in 5 states, functioning as separate entities.Managed the development, training, and governance of key HR compliance-related programs including pre-employment background screening and related policies and processes. Established critical policies and procedures and trained facility management, to ensure compliance with state and federal laws, including newly established state sick leave laws.Collaborated to create a Safety Culture, reducing the number of worker’s compensation claims as well as the severity of claims.Drafted educational materials and provided group training and individual mentorship for company leadership to develop coaching, employee relations, leadership, risk management and problem solving skills. Show less

• 

  AmeriHealth Caritas

  Sept 2017 - Jun 2023

  Sr. Human Resources Business Partner
• 

  Choice Consulting

  Jun 2023 - now

  Human Resources Business Partner