Talk to sales Try for Free

Vikram Chakraborty

866 followers

South Delhi, Delhi, India

Connect with Vikram Chakraborty to Send Message

Connect with Vikram Chakraborty to Send Message

Timeline
About me
Speech Analytics | CallMiner Eureka| NICE | Nexidia | Customer success | Project Management | Quality Management | Operation management | Observe.Ai | Uniphore | Veriant | Power bi
Education
- Raisina Bengali Senior Secondary School, Mandir Marg
  2010 - 2013
  Bachelor of Commerce - BCom Business/Commerce, General
Experience
- IYogi
  Jan 2010 - Dec 2015
  Sales Quality, Operations, Transactional quality, Chat, Claims
  - Performance Specialist
    Jan 2010 - Dec 2015
  - Quality Management Specialist
    Jan 2010 - May 2014
- Bill Gosling Outsourcing India
  Dec 2015 - Feb 2020
  Sr business analyst
- Sitel Group
  Jun 2020 - Sept 2021
  - Sr Analyst
    Jun 2020 - Sept 2021
  - Sr Analyst
    Jun 2020 - Sept 2021
- Concentrix
  Sept 2021 - now
  Deputy Manager
Licenses & Certifications
- PRINCE2® Foundation Certification Training
  AXELOS Global Best Practice
  Apr 2016
- Green Belt Certification (GB)
  Indian Statistical Institute
  May 2014

Recommendations
...