Braxton Sleger, MBA, SHRM-CP

Experience

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  Student Union and Activities

  Jan 2018 - May 2019

  Customer Service Associate - Certified Trainer

  • Resolved over 12 customer issues per shift and managed difficult situations.• Completed daily counts of retail goods and revenue during open or close shifts.• Trained new customer service associates on policies, procedures, and tasks.

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  Student Union and Activities

  Sept 2019 - May 2020

  Student Manager

  • Completed daily audits of retail goods and revenue from prior business day.• Trained, supervised, and supported 7 customer service associates.• Conducted one-on-ones with 4 assigned customer service associates triennially. • Interviewed candidates for open customer service associate positions.

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  Roisman Relationships Research Lab

  Sept 2019 - May 2020

  AAI and ASA Transcriber (Research Assistant)

  • Transcribed over 12, one-hour long audio files following AAI and ASA coding procedures.• Followed HIPAA guidelines to maintain patient confidentiality during coding.• Collaborated with 10 other research team members to ensure transcription accuracy.

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  SEEK Careers/Staffing

  Sept 2020 - Jul 2021

  Evening Staffing Coordinator

  • Answered and recorded in detail calls from job sites and temp workers for all 20 SEEK offices in TempWorks.• Ensured temp workers followed SEEK’s employment policies. • Operated as the sole communicator for SEEK after hours.

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  Medical College of Wisconsin

  Jul 2021 - Mar 2023

  Clinical Research Assistant

  • Screened and contacted 100-150 patients to provide informed consent forms for individual clinical trials.• Utilized Epic for data entry and abstraction while following HIPAA guidelines to maintain patient confidentiality.• Scheduled patient clinical trial study visits.• Maintained over 40 study binders for clinical research coordinators.

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  Carroll University

  Sept 2022 - Dec 2022

  Teachers Assistant

  • Evaluated and graded over 90 assignment submissions from students.• Helped students master learning concepts through one-on-ones during office hours.

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  Amazon

  Mar 2023 - Sept 2023

  Fulfillment Center Associate

  • Accurately picked and packed over 50 customer orders in an efficient manner.• Unpacked and stowed over 200 individual items while remaining organized.• Followed warehouse safety protocols for forklifting and robotics floor.• Assisted leadership with resolving basic, everyday problems.

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  UnityPoint Health – Meriter

  Oct 2023 - now

  Human Resources Assistant

  • Serve as the first point of contact for Human Resources operations, Benefits, Payroll, and other departments.• Resolve 15 - 20 employee’s inquiries through email, over the phone, or in-person.• Support the employee labor relations program.• Collect 6 new hire paperwork daily and assist with New Team Member Orientation.• Work independently on individually assigned projects.• Adhere to applicable laws, regulations, and maintain strict employee confidentiality.