Aneesh Jacob

Aneesh Jacob

Process Expert

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location of Aneesh JacobBengaluru, Karnataka, India

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  • Timeline

  • Skills

    Service delivery
    Information security
    Process improvement
    Itil
    Change management
  • About me

    December 2011 – November 2012 (1 year)bangalore, india.  Ensure ... Timely documentation of project & technical documentation as per defined process

  • Education

    • Xavier Institute of Social Service

      2001 - 2003
      MBA Information Management; 2003
  • Experience

    • Siemens Information Processing Services Pvt. Ltd

      Nov 2003 - Jul 2007
      Process Expert
    • IBM

      Aug 2007 - Sept 2008
      Operation Specialist

      Key Responsibilities in the competencies handled:-Attending CABReviewing the request for change (RFC) and detailed Change PlanVerifying that all assessments are complete, and handling incomplete assessmentsResolving process exceptions that arise during normal day-to-day process activities Acting as an escalation contact for all roles involved in the process Documenting any required process improvements Ensuring all change records are documented scheduled and approved on time.Ensuring timely closure of changes Obtaining the required authorization for a Change Reviewing all implemented Changes to ensure that the Objective is achievedCreating daily, weekly, and monthly Change and Problem reports Show less

    • Wipro

      Oct 2008 - Nov 2012

       Ensure implementation and maintenance of compliance framework for Partner Relations office. Ensure that the Implementation process (as per IQMS) is adhered to 100% of the projects in the region Escalate the quality and Compliance issues beyond control to the higher ups & get the solution at the earliest. Ensure that customer/Business complaints are resolved by taking corrective actions. Ensure COBC & ISMS test is conducted for all partner engineers. Conduct final audits for all services.  Conduct project specific audit calendar. Monitor the closure of NC. Audit on partner reimbursement claims. Ensure all agreements are signed by the partner Ensuring that all the statutory registers are maintained by the partner  Ensuring statutory compliance as applicable under Labour laws Show less Define feasible timelines & necessary activity sequencing Weekly report to all stakeholdersTimely documentation of project & technical documentation as per defined processAdherence to project risk register is followed for every module of the toolDelivering project in line with the SCRUM frameworkTo complete the demo and implementation as per timelinesRegular review with regional stakeholders to drive usage of the portalTo get the continuous feedback and give it to development for the sustained usage.To provide demo / presentation for the client requirementsTo work with transition team for the tool implementationNo. of training days spent per year per person on self trainingRegular review with the team leads for the sustenance of the process driven development and implementationPursuing Prince2 certification. Worked as a change Manager Chairs the Change control BoardOversees the Change Management Process and presents the documentation to the CMC for review and approval.Makes final decisions on policies and procedures and also on all changes.Records, distributes, and files minutes for each CAB meeting Ensures timely closure of all changes.Ensures FMEA is initiated for processes as per the request.Responsibility:Preparing weekly and monthly dash board for with regard to change managementReviewing all changes after post implementationReview the risk and impact analysis of the changes before the CAB callTraining the new team members joining the various teams.Facing ISO audits, SOX and SAS auditsTrains new joiners in the project.Working with teams for automation projects Show less

      • National Compliance Manager-PRO

        Dec 2011 - Nov 2012
      • Project Manager

        Oct 2010 - Nov 2011
      • Change Manager

        Oct 2008 - Sept 2010
    • Dell Technologies

      Nov 2012 - now
      Senior Project Manager
  • Licenses & Certifications

    • Prince2 Foundation

      APMG
      Mar 2011
    • ITIL V2 Foundation

      EXIN
      May 2008
    • Oracle Certified Associate

      Oracle
      May 2005
    • Project Management Professional (PMP)®

      Project Management Institute
      Jul 2021
      View certificate certificate
    • Associate - Information Storage and Management Version 4.0

      Dell Technologies
      Feb 2022
      View certificate certificate
    • Project Management Professional (PMP)®

      Project Management Institute
      Jul 2021
      View certificate certificate
    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Aug 2020
      View certificate certificate
    • Microsoft Azure Fundamental Certification

      Microsoft
      Aug 2020
    • Project Management Professional (PMP)®

      Project Management Institute
      Jul 2021
      View certificate certificate
    • Associate - Information Storage and Management Version 4.0

      Dell Technologies
      Feb 2022
      View certificate certificate