Louise Tas

Experience

• 

  Bromford

  Jan 2014 - now

  As a Skills Coach I work with Bromford tenants who are in need of employment and training support. I make sure that I treat customers as individuals finding out what they aspire to and provide support for them to be able to achieve and sustain these goals. I work both independently and also as part of a bigger team hosting Work Clubs and attending joint visits with other internal departments such as Housing Managers and Money Advice to support customers. I promote both soft skills and recruitment courses run by our internal tutors and signpost to other agencies as appropriate. I have a varied caseload over a large geographical area so make sure that I link in with different organisations within these areas so that I am able to pass local and relevant information on. I also use different methods of communication to keep in touch with customers, promoting local events, training, volunteering and employment opportunities using various social media platforms. Show less My role at Bromford involves me supporting a caseload of customers in different ways to promote independent living. I work out of a young family scheme and offer generic support to a wide range of customers in the Nuneaton and Bedworth and North Warwickshire council areas. I have gained experience in assisting customers with accessing the correct benefits, budgeting their finances more efficiently, helping to address debt and liaising with the relevant agencies such as the Citizens Advice Bureau. I also advise and support my customers to look for more appropriate housing when needed and support my customers to access services for drug and alcohol dependencies. Within this role I have also been actively involved in a weekly job club to help anyone in the local area to Job search and assist customers in writing CV’s. On a rota basis I also host a Contact Point that is a drop in service for anyone that has tenancy related queries to access to help them or signpost them to the correct agency or support. Within my time at Bromford I have also become a social Media Champion for my team, which means I have being promoting our service and connecting with different agencies through different social media platforms. Show less

  • Neighbourhood Coach

    Dec 2016 - now

  • Skills Coach

    Jul 2015 - now

  • Support Worker

    Jan 2014 - now