Douglas F. G. Wilson

Experience

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  Dell Technologies

  Jan 2004 - Jan 2007

  IMPLEMENTATION SPECIALIST

  ◆ 𝗦𝗖𝗢𝗣𝗘: Introduced software-related, customized integration support on products, including pre-site inspection, installation, problem resolution, implementation, and customer orientation sessions. Created a solution-centric and customer-focused environment.◆ 𝗢𝗥𝗚𝗔𝗡𝗜𝗭𝗔𝗧𝗜𝗢𝗡𝗔𝗟 𝗜𝗠𝗣𝗔𝗖𝗧:➞ Known subject-matter expert, equipping field customer engineers and advising on SAN management, performance, and equipment for numerous clients.➞ Ideated and designed the backend storage layout of the EMC CLARiiON array, federal government, enterprise-wide storage area network to run Microsoft Exchange, Oracle databases, and file servers.➞ Directed the install of EMC software products, such as PowerPath, SnapView, Open Migrator, MirrowView, SanCopy, etc. in an Open Systems hardware environment.Early Career Success: Developed a solid foundation as NETOWRK TECHNICIAN at SOEP Networking Communications Solutions (2004) and SYSTEMS ADMINISTRATOR at Galilee Church (1996-2012). Show less

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  Catapult Technology

  Jan 2007 - Jan 2009

  TIER 3, SENIOR STORAGE AREA NETWOR ENGINEER

  ◆ 𝗦𝗖𝗢𝗣𝗘: Strategized the configuration and maintenance of the enterprise network and storage infrastructure. Developed all operational processes to ensure highest efficiency and streamlined operations, including stability, availability, and reliability of equipment and software.◆ 𝗢𝗥𝗚𝗔𝗡𝗜𝗭𝗔𝗧𝗜𝗢𝗡𝗔𝗟 𝗜𝗠𝗣𝗔𝗖𝗧:➞ Owned all facets of SAN environment, including storage arrays, FC switches, connectivity, tape libraries, and backup software.➞ Tasked with leading the enterprise backup infrastructure implementation, integrating VERITAS NetBackup servers, drives, and policies/procedures to ensure recovery processes of disaster-related data.➞ Analyzed and advanced data protection tools, introducing tiered-storage architecture, disk-based backup solutions, SAN & data migrations, and lifecycle management. Show less

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  General Dynamics Information Technology

  Jan 2009 - Jan 2011

  STORAGE ENGINEER LEAD, DEPUTY STORAGE TEAM LEAD

  ◆ 𝗦𝗖𝗢𝗣𝗘: Spearheaded the strategic roadmap for the engineering tier IV and O&S tier II & III storage team within a 20-petabyte environment. Initiated leading-edge data protection solutions, such as tiered-storage architecture and data lifecycle management.◆ 𝗢𝗥𝗚𝗔𝗡𝗜𝗭𝗔𝗧𝗜𝗢𝗡𝗔𝗟 𝗜𝗠𝗣𝗔𝗖𝗧:➞ Evolved the department to a virtual department, connecting ESX to storage and implementing VMware.➞ Directed the launch process of the new data center at NCE. Integrated all tier I & II hardware, including EMC VMAX, CLARiiON CX4, Tier III Celerra, & SANScreen, among others.➞ Steered the talent acquisition process of storage candidates, including interview and onboarding processes, training personnel to the O&S and storage services team.➞ Architected and created customer-focused storage designs, collaborating with the storage team leader to assess and enhance designs.➞ Improved efficiencies and workflow processes by creating SOPs for tiers II & III support. Show less

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  Hitachi Vantara

  Jul 2011 - now

  ◆ 𝗦𝗖𝗢𝗣𝗘: As growth partner, position organization for continued growth by creating pricing models for products/solutions that enable intelligent data discovery and transformation and increases productivity as a technical product manager, providing information for rapid decision-making.◆ 𝗢𝗥𝗚𝗔𝗡𝗜𝗭𝗔𝗧𝗜𝗢𝗡𝗔𝗟 𝗜𝗠𝗣𝗔𝗖𝗧:➞ Company representative, presenting at conferences and speaking to/training internal and external stakeholders on products and solutions.➞ Lead all facets of product and solution lifecycle, administering critical initiatives and installations, and executing strategies and product roadmaps.➞ Communicate to sales and executive teams, as well as stakeholders on product updates while designing internal marketing/educational collateral.➞ Strategize and direct the vendor acquisition and onboarding initiatives, identifying prospective vendors to fill gaps, conduct product tests, and negotiate pricing deals and licensing. Show less ◆ 𝗦𝗖𝗢𝗣𝗘: Guided all technical aspects for the solutions services team, leading the data analytics and reporting for content intelligence as the Hitachi Cloud Solution Specialist, Hitachi Content Platform Leader, and Hitachi Content Intelligence.◆ 𝗢𝗥𝗚𝗔𝗡𝗜𝗭𝗔𝗧𝗜𝗢𝗡𝗔𝗟 𝗜𝗠𝗣𝗔𝗖𝗧:➞ Created strategic initiatives for overcoming obstacles in complex projects and challenging solutions.➞ Partnered collaboratively with service teams to develop integration and migration strategies for various key technical initiatives.➞ Introduced best practices to internal/external stakeholders and conducted ongoing training for successful project closure. Show less

  • Content Portfolio File Product Manager

    Feb 2022 - now

  • PRODUCT OWNER

    Jan 2019 - Feb 2022

  • PRACTICE PRINCIPAL

    Jul 2011 - Apr 2019