Colleen West

Experience

• 

  Management & Training Corporation

  Mar 2016 - May 2017

  Human Resources Assistant

  Recruited and screened qualified potential employees.Delivered friendly assistance with new hires throughout interviewing and hiring process.Utilized HR database and applicant tracking systems to supply department manager with data for metric and benchmark tracking.Maintained office inventory levels and completed purchase requisitions when inventory levels were low.Created and completed personnel action forms for all hires, terminations, title changes and terminations.Administered new background screening, drug screening, and new hire orientation for all new hires.Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.Assisted in reducing turnover rate by 23% with new programs and processes. Show less

• 

  Securitas Security Services USA, Inc.

  Jun 2017 - Apr 2018

  Human Resources Manager

  Oversaw all functions of HR and maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.Managed staffing needs for multiple contracted locations. Placing new hires based on staffing needs of organization.Forecasted expected personnel demands and established recruitment processes to promptly meet staffing needs. Streamlined hiring process to greatly reduce time to hire metrics.Provided guidance on policies, procedures, staffing requirements, and site problems.Monitored payroll and made corrections when needed. Entered payroll deductions for company reimbursement of certifications.Reduced weekly overtime hours by 160 hours, therefore reducing labor costs for branch. Show less

• 

  Management & Training Corporation

  Sept 2018 - Oct 2022

  Human Resources Manager

  Member of center senior leadership team and oversee all functions of human resources in compliance with federal, state, and local laws.Resolved conflicts and negotiated mutually beneficial agreements between parties. Conducted all investigations.Monitored and handled all employee claims, including performance-based and harassment incidents.Handled and investigated all employee workplace injuries.Monitored employee benefits and assisted in resolving benefit issues and answering questions.Oversaw full cycle recruiting for all company vacancies.Integrated new employee programs and resources and reinvigorated existing ones to support positive employee culture. These initiatives reduced employee turnover by 20%.Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives. Streamlined hiring process to reduce time to hire metrics by 14 days.Conducted quarterly payroll audits to ensure compliance with FLSA.Developed yearly comprehensive training plan.Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities. Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.Oversaw the employee performance review system, disciplinary processes, exit interviews, and stay interviews.Managed department's $76,000 annual budget. Show less

• 

  ODLE MANAGEMENT GROUP LLC

  Nov 2022 - Nov 2023

  Human Resources Manager

  Member of center senior leadership team and oversee all functions of human resources in compliance with federal, state, and local laws.Resolved conflicts and negotiated mutually beneficial agreements between parties. Conducted all investigations.Monitored and handled all employee claims, including performance-based and harassment incidents.Handled and investigated all employee workplace injuries.Monitored employee benefits and assisted in resolving benefit issues and answering questions.Oversaw full cycle recruiting for all company vacancies.Integrated new employee programs and resources and reinvigorated existing ones to support positive employee culture. These initiatives reduced employee turnover by 20%.Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives. Streamlined hiring process to reduce time to hire metrics by 14 days.Conducted quarterly payroll audits to ensure compliance with FLSA.Developed yearly comprehensive training plan.Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities. Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.Oversaw the employee performance review system, disciplinary processes, exit interviews, and stay interviews. Show less

• 

  Equus Workforce Solutions

  Nov 2023 - now

  Regional Human Resources Manager