Oleksandr Khorunzhyi

Experience

• 

  McDonald's Ukraine LTD

  Jun 2003 - Jan 2013

  Deputy Manager
• 

  METRO Ukraine

  Feb 2013 - now

  "Manage 3 large-format stores with 400+ employees, focusing on developing autonomous, high-performing teams to achieve KPIs, drive sales growth, and ensure profitability. Implement customer segment strategies tailored to:End-consumers: Conduct market analysis, collaborate on marketing initiatives, and continuously update strategies to meet evolving demands.HoReCa clients: Expand assortments, foster key client relationships, and enhance delivery service capabilities.Traders: Develop growth plans, optimize basket size, and implement effective communication tools.Ensure alignment with company objectives through strategic collaboration with support office teams. Strong analytical expertise in statistical data interpretation supports data-driven decision-making, contributing to operational excellence and sustainable growth Show less Worked as a Store Manager at METRO Cash & Carry Ukraine, successfully leading operations in Kropyvnytskyi, Kryvyi Rih, Vinnytsia, Odesa, and Kyiv.Key achievements and responsibilities:Team Leadership: Built and developed high-performing teams through effective leadership, training, and empowerment.Process Optimization: Simplified and digitalized workflows to enhance efficiency and operational excellence.Service Excellence: Established and elevated customer service standards to ensure an exceptional shopping experience.Delivery and E-commerce Growth: Expanded delivery services and e-commerce operations, integrating them into the overall business strategy.Assortment Development: Optimized product assortments tailored to local market demands, improving customer satisfaction and sales.Local Marketing Initiatives: Designed and executed impactful regional marketing campaigns to boost brand presence and attract new customers.Employee Development: Invested in team growth through mentoring, skill development, and fostering a culture of accountability and innovation.Focused on aligning store performance with company goals, driving revenue, and creating a strong foundation for long-term success in dynamic markets. Show less

  • Area Manager

    Aug 2023 - now

  • Store manager

    Nov 2016 - Jul 2023

  • Deputy Store Manager

    Feb 2013 - Oct 2016