Rikki Raj

Experience

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  Kendriya Vidyalaya (KV)

  May 2009 - Feb 2012

  Faculty Lecturer

  PGT and TGT Computer Science in KVS and Guest faculty in MBA Rural Management at Patna University, Computer Lab Instructor in BCA Dept. of Patna Science College

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  Bharti Foundation

  Mar 2012 - Oct 2017

  Program Monitoring & Quality Assurance Officer

   Driving improvement projects to enhance the overall efficiency of the processes. Sound understanding of Quality audit, SOP, Process & Guidelines development, Process monitoring and Evaluation of Education system. Good Experience of Handling MIS of 151 Schools of Punjab, Haryana & UP, Sharing analysis report to management. Checking training efficacy by conducting dip check in training batches Training need identification basis the performance of the employees and ensures timely training for the identified population Good Knowledge of conducting internal audit based process and policies of the organization, 134 schools have been audited and compile reports and share Corrective Action Plan in a year Good understanding of International Standards (ISO) like QMS(9001:2015), EMS(14001:2015), Social Accountability(8000),Social Responsibility(26000) and Information Security(27001). Good understanding of NGO environment and CSR system in India. Experience in coordination, supervision and management of Quality team, Operations and Program teams.  Experience in giving quality training and process improvement training, staff disciplinary processes. Lead and managed small Quality audit teams including Head Teachers, Teachers, Cluster Coordinators & District Coordinators.  Audit and observation based recommendations to the top management Responsible to monitor quality improvement project and school operational process in 151 schools, in order to achieve the expected outcomes and impact. Implemented small Six Sigma projects in HR Department Process.  Implemented various Quality Cycle project to improve the performance of existing process. Responsible for conducting internal process audits based on QMS Standards in Punjab, Haryana, UP, West Bengal, Tamil Nadu and in Concern departments.  Responsible for data collection and Analysis through audit and survey & statistical modelling in order to promote Quality in Education System. Show less

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  Vardhman Textiles

  Nov 2017 - Apr 2024

  • Manager CSR

    Apr 2021 - Apr 2024

  • Assistant Manger - CSR

    Jul 2019 - Mar 2021

  • Executive - CSR

    Jul 2018 - Jun 2019

  • Assistant Executive - CSR

    Nov 2017 - Jun 2018
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  USV PRIVATE LIMITED

  Apr 2024 - now

  Assistant General Manager CSR