Steffi Jaison

Experience

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  Adobe India Systems Private Limited

  Jun 2012 - May 2013

  Social and Media Advisor

  > Online Customer sales Support to customers for all Adobe Products across the Globe.> Providing Floor Support to the team members.> Capable of handling US, UK & Australian customers and assist them to choose the desired product as per their requirements.> Focused on reaching the targets that are given by respective team leaders.

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  New Smart UAE

  May 2014 - Sept 2017

  Coordinator/ Operations

  > Methodical, People-oriented, flexible, and quick learner, and diligent in doing work. > Succeeded in handling customer services for the betterment of the organization. > Administered inefficiencies and made recommendations for process improvements to the management. >Participated with our Sales Planners & Sales Managers and assisted in their daily responsibilities. > Coordinated with inventory department, order management & distribution team to manage the deliveries in Dubai according to the given deadlines. > Implemented a new outreach program and aimed at post-delivery follow-ups and new business development. > Initiated training support and training to external departments in relation to the system usage and process variations. > Coordinated with the sales team and the management to achieve the targets and widened the business goals.> Generating Sales Reports on a weekly and monthly basis to the Managers and General Managers > Supervised the sales orders to ensure that they are scheduled and sent out on time. Show less

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  Al Hathboor Group LLC

  Sept 2018 - Nov 2021

  i) Purchasing Officer (1st Jan 2020- 27th Nov 2021): > Headed for purchase operations within the assigned budget. > Restructured the management in terms of process improvements and necessary documents were prepared for the growth of the business.> Guided improvements to purchasing procedures for operational efficiency.> Promoted from handling retail division to Hospitality Products & Services Business Unit.> Maintain Supplier database with different categories.> Researching and evaluating new and existing suppliers with due diligence.> Developing & sustaining long-standing relationships with company-approved suppliers. > Established rapport with different vendors as per the requirements negotiated and provides final proposals to the management for approvals.> Succeeded in maintaining strong vendor relationships through regular meetings and communications.> Generating a forecast for the upcoming requirements every week.> Headed delivery schedules and status of goods. Show less ii) Operations Coordinator (29th Sep 2018- 31st Dec 2019) :> Transformed the workload and manpower to make sure targets are being met on a cost-effective basis under operations.> Succeeded in training new and existing employees at the time of expanding the retail stores across Dubai.> Reduced complaints from the customers and information to the appropriate departments in order to close the case at the earliest.> Simplified the current operational performance of the business and identify critical areas for improvement, to be notified to the management through presentations and take necessary approvals in order to execute the changes.> Summarizing the management reports highlighting the current status of all existing outlets & B2B and progress reports on new outlets. Show less

  • Purchasing Assistant

    Jan 2020 - Nov 2021

  • Operations Coordinator

    Sept 2018 - Dec 2019
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  PLC Contracting LLC

  Mar 2022 - now

  Procurement Assistant

  > Establish procurement plans and make decisions necessary to purchase products or services in congruence with organizational objectives and sourcing strategies.> Review purchase requisitions in accordance with organizational requirements and / or budgetary constraints.> Determine appropriate methods of Procurement.> Organizes work by reading and routing correspondence; collecting information; and initiating telecommunications.> Assist in regular management of key direct material suppliers to monitor and control commercial supply and quality performance.> Maintain working relationships with vendors to ensure responsive service and timely resolution of all issues.> Responsible for sourcing the materials as per the site requirements.> Oversee all inventory and equipment purchases, identifying areas of potential savings.> Review product availability and/or pricing information with suppliers.> For the rental equipment’s & Manpower, comparison sheets are created from multiple suppliers by receiving the proposals with respect to the project site period and these quotations are sent to the management for the approval.> Conduct research to ascertain the best products and suppliers in terms of best value, delivery schedules and quality.> Evaluating the suppliers based upon the quality, prices, availability, and the lead time to meet organizational requirements and expectations.> Communicate with prospective vendors to determine terms and availability.> Devise purchasing instructions and policies and ensure proper procedure from both the company and vendors.> Analysed market trends and assessed the impact of price fluctuations on the business.> Issuing the Purchase Orders with the approved suppliers and follow-up for the deliveries before the deadline in the project sites.> Managing the budgets with Procurement Department.> Considering the environmental impact when determining the transportation needs. Show less