Deep Enrich
Roxana Răcaru
Customer Support Agent
282 followers
Bucharest, Romania
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About me
Senior Technical Support Engineer
Education
Universitatea din București
2017 - 2019Master's degree Language and Culture of European OrganizationsActivities and Societies: German-English
Universitatea din București
2014 - 2017Bachelor's degree Foreign Languages and Literatures, GeneralActivities and Societies: Chinese (Major); German (Minor)
Experience
AMOMA.com
Aug 2017 - Aug 2018Customer Support Agent
Hootsuite
Sept 2018 - Jan 2020Enterprise Customer Support Advocate
Apr 2019 - Jan 2020Technical Customer Support Advocate
Sept 2018 - Apr 2019
AdsWizz
Nov 2020 - nowSenior Technical Support Engineer
Feb 2022 - nowTechnical Support Engineer
Nov 2020 - Feb 2022
Licenses & Certifications
Java Programmer
InfoAcademy, BucharestJun 2020Certificate of Course Completion: Python
InfoAcademyAug 2019- View certificate
Linux 1 - Administrator Sistem
Telecom Academy RomâniaNov 2023
- View certificate
Introduction to IT Automation
LinkedInSept 2021 - View certificate
Scrum: The Basics
LinkedInMar 2021 - View certificate
API Testing Foundations
LinkedInJun 2021 - View certificate
Java 3 Enterprise Edition
Telecom Academy RomâniaNov 2021 - View certificate
Learning Apache Tomcat
LinkedInJun 2021 
Introduction to IoT
Cisco Networking AcademyJul 2020- View certificate
Java 4 - Spring Framework
Telecom Academy RomâniaJun 2022 - View certificate
Java 2 - Distributed Systems
Telecom Academy RomâniaSept 2020 - View certificate
Linux: Overview and Installation (2016)
LinkedInJun 2021
Volunteer Experience
Project Coordinator
Issued by ASLS Romania on Jan 2015
Associated with Roxana Răcaru
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