Zoe Jardinico

Experience

• 

  Arrowhead Golf Club

  Mar 2015 - Aug 2018

  Guest Service Representative

  As a guest service representative, I provided each guest with a personalized golf experience. I handled customer conflicts and had to provide timely solutions. I am knowledgeable about golf, being a golfer myself, which contributed to my high quality customer service. I also worked with a team of other representatives to coordinate tasks, delegate, and ultimately accomplish goals.

• 

  Women in Business Association (WIBA)

  Aug 2017 - May 2021

  Member
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  Gamma Phi Beta International Sorority

  Jan 2019 - May 2021

  As the Membership Vice President, I was in charge of planning and executing recruitment efforts of the chapter. This involved managing a budget, coordinating the entire chapter, and months of advance planning. This role also included an immense amount of communication, both with inside and outside parties.

  • Member

    Sept 2017 - May 2021

  • Vice President Of Membership

    Jan 2019 - Dec 2019
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  Orangetheory Fitness - West Highlands Ranch

  May 2019 - Jan 2020

  Sales Associate

  I worked in this role as a sales associate over the summer and winter break. As a fitness enthusiast, I created a positive, uplifting guest experience. I was responsible for greeting and checking in guests, as well as providing customer service solutions. I also sold memberships and worked with a lead management system.

• 

  Colorado State University Campus Recreation

  Aug 2019 - Dec 2019

  Fiscal Assistant

  As a fiscal assistant, I managed deposits, worked on financial reports, and handled transactions and spreadsheets. I was trusted with large sums of money and this position required an immense attention to detail.

• 

  Adobe

  May 2020 - Aug 2020

  Sales Operations Intern

  I was a Sales Operations intern working specifically in project management. During my internship, I created and managed a knowledge management initiative that impacted multiple functional areas. This project also required experience in a variety of technological platforms including SharePoint, Highspot, and more.

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  Adobe

  Jul 2021 - now

  In this role, I am responsible for overseeing strategic initiatives and managing cross-functional projects that optimize sales processes and drive operational efficiency. Key responsibilities include coordinating with stakeholders across sales, finance, and technology teams to align project goals, monitor project timelines, and ensure smooth execution of program deliverables & MVPs. Additionally, this role involves analyzing data & coordinating retrospectives to identify improvement areas, implementing best practices for program management, and proactively addressing potential risks to achieve organizational objectives. Show less I work directly with the Sr. Portfolio Program Manager to manage the logistics of cross-theme dependencies and theme alignment interlocks. I play a key role in the Annual Planning process and the intake process of new programs, while providing project management support. I also continue to work with initiative program managers across the portfolio to build repositories and maintain artifacts in support of PRP and governance guidelines. I also help coordinate with project/program managers and product owners to maintain the Sales Platform JIRA initiatives, epic alignment, status, and dashboard accuracy. Show less

  • Program Manager III

    Jul 2024 - now

  • Portfolio Program Manager II

    Aug 2022 - Jul 2024

  • Portfolio Program Manager

    Jul 2021 - Aug 2022