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Chidinma Edeh (ACICRM)

Chidinma Edeh (ACICRM)

Cash service Representative

Followers of Chidinma Edeh (ACICRM)261 followers
location of Chidinma Edeh (ACICRM)Enugu North, Enugu State, Nigeria

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  • Timeline

  • About me

    Professional Customer service person, Certified UI/UX designer, Head of Operations, Administrator, Cashier

  • Education

    • FEDERAL POLYTECHNIC, BIDA NIGER STATE

      2013 - 2015
      HIGHER NATIONAL DIPLOMA Public Administration 3.497

    • Dorben Polytechnic Abuja

      2006 - 2008
      National Diploma Public Administration 2.78

    • CHARTERED INSTITUTE OF CUSTOMER RELATIONSHIP MANAGEMENT

      2016 - 2016
      PGD Customer Service Management

      PROFESSIONAL COURSE

  • Experience

    • Diamond Bank Plc

      Feb 2009 - Feb 2011
      Cash service Representative

      Receives, and process cash transactions

    • GreenAid Empowerment Foundation Micro Finance Bank

      Jun 2018 - Dec 2020
      Head Of Operations

      Supervising Tellers and customer service personnelsAccount ReconciliationCall overSupervising Branch managers to ensure they meet up bank's targetPreparing Monthly ReportsPreparing slides for Monthly performance review

  • Licenses & Certifications

    • Counseling Practitioner (Beginner to Advanced

      The Academy of Modern Applied Psychology

    • Professional Counseling Diploma Course

      Udemy

    • Counseling Skills Certificate course

      Udemy

    • Counseling Children and Adolescents

      Udemy

    • UI Designer

      CyberSafe Foundation

    • Customer Relationship Personnel

      CHARTERED INSTITUTE OF CUSTOMER RELATIONSHIP MANAGEMENT