Anoop Srinivasamurthy

Experience

• 

  Buck Consultants, A Xerox Company

  Nov 2008 - Jul 2010

  IT Specialist

  This was my first step to IT industry where i got immense knowledge on how IT works, Below are some brief points which i have done.• Knowledge of Monitoring tool like Netcool, Whatsup and NetIQ• Regular vulnerability checking and report generation• Resolving Server disk space issues,.• Coordinating with US vendors and getting the services.• Monitoring and Administering Windows Operating System,• Handle issues related to server O/S, Drive Capacity, Server Fluctuationsetc• Excellent Soft skill, Communications skills(Voice & Email) to handle global customers.• Customer service orientation and ability to work in a team• Networking knowledge on OSI model, TCP/IP and Networking Protocols• System Performance and health checks and verify the reports with Tech Lead.• Working knowledge on CRM tools like Remedy, Peregrine Service Center and experienced in working for Citrix Application. Show less

• 

  EMC

  Aug 2010 - Jun 2013

  Backup Administrator

  EMC made a proper molding to my knowledge what i had in my previous experience.IT infrastructure was so visible and transparent enough to have knowledge on entire technology setup and how it is related to each other. Below were my primary focused work and have become expertise in the same,• Knowledge on configuring, maintaining, scheduling, re-scheduling jobs and troubleshooting on Legato Networker 7.1 and aboveversions.• Knowledge Legato Networker’s terminology and recover procedures.• Expertise in various (SQL, Lotus Notes, Exchange , NDMP) recoveries, both command based and Networker user (GUI)• Knowledge on cloning, NDMP management for high-density file and library management• Troubleshooting issues with the EDL and Backup failures for the backups that run on EMC Networker and Avamar• Checking for the checkpoints in Avamar and troubleshooting failures.• Configuring and maintaining Avamar Grids• Configuring Avamar Backup for End User and troubleshooting on same using GUI and Command line.Training Attended• Six Sigma (Green Belt) • Attended VM ware Vsphere training in EMC, Bangalore.• Attended Networker Installation/Configuration and Administrator Training. • Host to Storage Connectivity in EMC, Bangalore• Data Domian in EMC, BangaloreCERTIFICATIONSEMC Proven Professional Associate (Information Storageand Management)Cloud Infrastructure (Cloud Infrastructure Services)Avamar Administrator ITIL Show less

• 

  Wells Fargo

  Jul 2013 - now

  10 years of experience in Infrastructure Management Services on multiple technologies 2 years of experience in information technology strategies, policies, and procedures by evaluating organizationoutcomes – Managerial + Lead role Identifying problems; evaluating trends; anticipating requirements in day to day activities (Distributed environment(Unix/Windows), Application support, Storage and Backups), Batch Jobs. Managing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching,counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures Maintains organization's effectiveness and efficiency by Automating mundane tasks and also bringing in Agilemethodologies to the process and procedures that are tedious Verifies application results by conducting system audits of technologies implemented. Public Cloud: Amazon Web Services (EC2, S3, IAM, VPC, Route53, Cloud Front, Cloud Formation, Glacier, Cloud Watch,Cloud Trail, etc.) Ticketing Tools: BMC Remedy, HP Service Manager and Service Now Exhaustive experience in project transitioning and offshore team building Experience of leading and managing team and quality compliance audits On boarding and off boarding projects and employees. Marinating team’s CSAT, MTTR, Case Age, Zero Escalations & Backlog Management Show less After having experience in "Service Based" and "Product Based" company, this was the best opportunity which i got to work for Banking company. We have Huge IT environment where my responsibility is to maintain backups/configuration of almost 30,000 + clients having 150 Peta Bytes of data. Tools :- Avamar, Netbackup, Networker, DataDomain, IBM tape Library and ACSLS library management.Roles and responsibilities :-1) Maintain backups with high success rate.2) Infrastructure improvement planning3) Having hand stretch on various other technologies which is related to backup for better resolutions4) Stressing on pain point of the issues.5) Recovery of any lost data accurately for the clients.6) Maintenance of current environment.7) Prioritizing high level monitoring by automating(By coordinating across teams) existing tools for the critical clients. Show less

  • Systems Operation Manager

    Jun 2024 - now

  • Technology Operation Manager

    Feb 2022 - Jun 2024

  • Technology Operations Associate Manager (AVP)

    Oct 2018 - Feb 2022

  • Senior Technology Specialist

    Aug 2015 - Oct 2018

  • Technology Specialist

    Jul 2013 - Jul 2015