Leslie Tomkins

Experience

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  Staples

  Aug 2004 - Dec 2004

  Customer Service Manager
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  Cash Store Financial

  Dec 2004 - Feb 2015

  Regional Manager

  The primary role of a regional manager at CS Financial is to grow and develop a region of profitable branches. I am responsible for coaching and developing all branch managers and for ensuring that all policies and procedures are adhered to

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  Easyfinancial Services

  Feb 2015 - Dec 2017

  Branch Manager
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  Drive Test

  Feb 2018 - Oct 2018

  Customer Service Agent
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  Shepherds of Good Hope

  Oct 2018 - May 2019

  Frontline staff

  • Provide support for the basic needs of a diverse population · Working with a colleague, will support clients through the maintenance of a clean and sanitary environment· Follow program procedures for distribution of supplies· Record activities in the program log in accordance with the policies of the Shepherds of Good Hope· Establishing a professional relationship with the client(s) for the purpose of meeting the residents’ and program’s needs; ensuring respect, dignity, and individuality of each resident and staff member· Work collaboratively with partnering agencies· Engage in client advocacy where appropriate· Assist with preparing and serving meals and engage with clients during meal service· Assist with inventory control and tracking of goods Show less

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  John Howard Society

  Apr 2019 - Feb 2020

  Under the supervision of the Residential Coordinator, the Complex Care Worker (CCW) will perform various tasks related to client care, activity monitoring and general program support.The CCW is the front line of supervisory, professional care within a safe and supportive living environment for adults with a developmental/intellectual disability, mental health and multiple complex needs. The CCW ensures that the standards of excellence are met in a positive living environment with particular attention to residents’ safety, health, well-being, individual service plans (ISPs) and behavioural support plans (BSPs).The CCW’s attitudes and behaviour must exemplify a high degree of resourcefulness and respect in meeting the varied, often multiple, needs of the residents.The residents of the JTH have complex needs and are high risk; they may present with behaviours that challenge or create crisis situations. As a result, the working environment can be stressful and there is a risk of resident’s physically acting out. Show less

  • Complex Care Worker

    Aug 2019 - Feb 2020

  • Support Worker

    Apr 2019 - Feb 2020

  • Support Worker

    Apr 2019 - Feb 2020

  • Support Worker

    Apr 2019 - Feb 2020
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  Manotick Medical Center

  Feb 2020 - Feb 2021

  Medical Office Assistant

  As a Medical Office Assistant, it is key that I provide smooth and efficient operation of the medical centre. I am responsible for providing a professional and positive impact when greeting patients and visitors to our clinic. As a Medical Office Assistant, it is my responsibility to ensure that patient flow runs smoothly, and efficiently with effective use of customer service, organizational and administrative skills.

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  Federal Government of Canada

  Feb 2021 - Jun 2023

  Integrity Service Investigator

  Duties• Determining eligibility and conducting complex investigations of misuse and/or abuse of Employment Insurance benefits, Pension benefits, the Temporary Foreign Worker program and Social Insurance Numbers.• Working closely with local and regional police, RCMP, other federal agencies and victims of identity theft.• Recommending penalties and sanctions, as well as prosecution of individuals as set out under the related Acts and Regulations.Abilities• Communication (oral)• Communication (written)• Thinking Skills• Diagnostic Information Gathering• Client Focus• Interpersonal Awareness• Dependability• Judgment Show less

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  Ontario Ministry of Attorney General

  Jun 2023 - Jan 2025

  Court Clerk

  • Support the modernization of courts by participating in pilot projects and actively engaging in improvements to the delivery of court services• Carry file cases from intake, bail hearing, all court appearances, to final disposition• Prepare and review legal materials e.g., books of documents, court forms, previous decisions, submissions made by parties' counsel• Preparing, signing and issuing court orders and default judgements• Prepare and maintain both physical courtrooms and virtual hearing rooms for proceedings e.g., ensure court decorum; set-up open/close court; facilitate communication between parties; speak publicly during court proceedings, support case flow; handle, mark and record all court-related documents; maintain logs and court exhibits• Attend to juries and witnesses e.g., coordinate and assist jury panels; attend to witness' needs• Assist public, court personnel and justice participants by responding to questions and providing information on protocols and procedures• Complete and reconcile financial transactions• Operate specialized courtroom technology to support in-person, virtual and hybrid court proceedings, court audio and video recording equipment, electronic display evidence equipment, ensuring equipment is in working order at all times and is tested prior to court, during court and after each recess• Ensure all proceedings are recorded and annotated in accordance with legislative requirements, ministry guidelines and standards Show less

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  Broadstreet Properties

  Jan 2025 - now

  Site Manager