Amber Braithwaite

Experience

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  Keller Williams

  Nov 2014 - Mar 2016

  Realtor

  Established a comprehensive client database and pipeline for rental, residential purchase, and salesservices, ensuring efficient client management and follow-up.Executed dynamic social media marketing and branding initiatives tailored for showings and teamlistings, maximizing exposure and engagement.Coordinated all aspects of escrow, including collection, payments, title services, and inspection dates,ensuring smooth and timely transactions for clients and stakeholders.

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  The Beacham

  Feb 2015 - Apr 2019

  VIP/Customer Service

  Efficiently managed cash, credit transactions, and guest requests during peak periods, ensuringseamless operations and exceptional guest experiences.Conducted comprehensive training sessions for various roles, empowering team members with theskills and knowledge necessary for success.Successfully cultivated a robust clientele through strategic social media promotion, enhancing brandvisibility and customer engagement.Facilitated smooth cash transactions and provided reservation assistance, contributing to a positiveguest experience.Executed event marketing and decor initiatives, creating memorable experiences for guests andenhancing brand image.Played a key role in training new hires and cross-training team members in multiple positions,promoting operational flexibility and efficiency. Show less

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  Jeeves Holiday Homes

  Mar 2016 - Mar 2017

  Utilities and Administration

  Meticulously oversaw utility account management for both homeowners and businesses, expertlyhandling accounts payable and receivables with acute attention to detail.Skillfully managed collection calls for past due accounts, adeptly addressing damages or accountcloseouts to maintain financial integrity.Handled monthly owner accounts with precision, reconciling discrepancies and generating insightfulprofit/loss statements to provide transparency and clarity.Amber Braithwaite - page 2Produced monthly statements for owners, leveraging data to project sales based on currentreservations, empowering informed decision-making.Ensured the smooth flow of financial transactions by collecting weekly and monthly payments forreservations and accounts, maintaining accuracy and timeliness. Show less

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  Aegis Community Management Solutions

  Mar 2017 - Nov 2019

  Association Manager Assistant

  Expertly facilitated resident communication by managing updates, handling calls, and addressingfinancial inquiries with precision and efficiency.Acted as a crucial liaison to all committees within the North Shore at Lake Hart HOA, skillfullyorganizing meetings and coordinating dynamic lifestyle events.Meticulously managed financial transactions and amenity reservations, ensuring seamless residentexperiences and accurate record-keeping.Played a pivotal role in enhancing community visibility through adept management of social mediaplatforms and website content.Produced detailed monthly and weekly financial reports, meticulously aligning them with annual budgetsand month-end financials to provide stakeholders with valuable insights for informed decision-making. Show less

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  Constellations

  Jan 2020 - now

  Social Media and Marketing Coordinator

  Developed customized social media content calendars tailored to clients’ specific requirements,ensuring consistent and impactful messaging across platforms.Played a pivotal role in Mikaela Nix's successful election campaign for Orange County Circuit ClerkJudge, contributing to her victory through strategic communication planning and execution.Managed mailing lists and executed targeted email blasts, reaching residents and stakeholders withtimely and relevant updates and announcements.Supported event coordination and promotion initiatives, collaborating with internal and externalstakeholders to ensure successful event execution and maximum attendance.Orchestrated promotional interviews, introductions, and video content to enhance brand visibility andengagement, effectively connecting with target audiences and driving brand awareness. Show less

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  The Liberty Group

  Sept 2020 - Feb 2023

  Leasing Agent Temp

  Supported resident concierge services, managing financial transactions and ledger checks withmeticulous attention to detail, ensuring accuracy and compliance.Handled high-volume calls and emails efficiently, providing timely and personalized assistance toresidents and stakeholders.Aided in the leasing process by assisting with applications and addressing community-related inquiries,fostering positive resident experiences and facilitating seamless transitions for new residents. Show less

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  GrandManors

  Jan 2023 - now

  Communications Coordinator

  Orchestrated community communications through various channels, including email blasts,publications, and engaging social media content creation.Produced and edited captivating photos and videos for community events and amenities, significantlyenhancing branding and fostering resident engagement.Coordinated strategic social media posts, interviews, and timely community updates, promotingtransparency and encouraging resident participation.Achieved remarkable results since starting in this role, increasing social media following by 25% on bothInstagram and Facebook while significantly enhancing engagement levels. Show less