Dalal Ouesse

Experience

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  Symantec

  Dec 2013 - May 2015

  As a channel coordinator my job is to win, maintain, and grow relationships with assigned partners, based on geography, channel or market.As a Partner Account Manager my responsibilities are:-Establishing productive, professional relationships with key personnel in assigned partner accounts.-Coordinating the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.-Meeting assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.-Proactively leading a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.-Proactively assessing, clarifying, and validating partner needs on an ongoing basis.-Selling through distributor organizations to partners in coordination with headquarter sales resources.-Managing potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.-Leading solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel.-introducing ''Partner Program'' and the requirements needed in order to reach desired level of partnership. Show less

  • Partner Account Manager

    Dec 2013 - May 2015

  • Inside Partner Account Manager (IPAM)

    Dec 2013 - Apr 2015
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  CONTINENTAL FINANCE

  Apr 2016 - Apr 2017

  Human Resources Officer

  Providing support in the various human resource functions, which include recruitment, staffing, training and development, performance monitoring and employee counseling.• Assisting in the management of the recruitment process to ensure vacancies are filled in a timely manner and with the most suitable candidate• Conducting the Human Resources orientation for new joiners to ensure they are familiar with the company policies, rules and regulations• Providing Employees with advice and guidance to align behaviors and practices with the company's performance expectations and standards• Assisting with the disciplinary and grievance process ensuring behavioral and performance expectations of Employees are met• Coordinating Employee welfare activities to ensure increased Employee satisfaction while off-duty• Conducting exit interviews with leavers to understand the reason behind their decision to leave and address Employee dissatisfaction and concerns• Managing and preparing the monthly payroll in coordination with the Finance Department• Preparing the HR monthly report disclosing the monthly critical figures regarding the property’s turnover, financially and staff related records and dispatching it to the Corporate Office Show less

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  ABAAD - Resource Center for Gender Equality

  Apr 2017 - now

  Human Resources Coordinator

  • Oversee effective induction and onboarding programs for new staff • Lead the probationary evaluation process for new joiners and internally transferred employees• Ensure new staff registration / leavers disenrollment from NSSF and MOF• Deliver HR Induction for all newcomers and employees• Develop along with departments effective induction programs for new staff• Generate monthly payroll• Develop and enroll yearly work plan and performance reviews based on specified KPIs • Prepare monthly/quarterly/yearly tax declaration (in collaboration with our internal audit) • Handle all HR related audit requirements• Prepare Job Offers as needed based on budget• Draft employee contracts • Extend & negotiate offer Letters to selected candidates• Provide Employees with guidance and support on employment and HR policy matters Show less