Daniel Blackburn

Experience

• 

  Brown Brothers Harriman

  Jun 1999 - Aug 2000

  Investor Services Desk Officer

  Administered multi-billion US$ Global Custody accounts of European Institutional clients

• 

  Cadbury plc.

  Jan 2001 - Jan 2002

  Credit Controller / Accounts Receivable

  Performed business to business (B2B) accounts receivable activities and ledger account reconciliation

• 

  BrightHouse

  Jan 2003 - Jan 2012

  - Successfully established a new branch building a £1m+ turnover business in 12 months- Recruited and developed sales teams and collections agents, with an emphasis on process & standards- Performed credit risk assessment to ensure responsible and profitable lending Project managed a major organizational re-structure- Re-engineered the debt collection process aligning roles to specific skills, and delivery efficiencies- Organized and oversaw the training of 700+ staff spread over 200+ locations- Remotely managed door-to-door collection teams throughout the UK- Delivered the project on-time/budget, with effective communication and change management Held positions of increasing responsibility in various regional branches, transforming profitability by;- Raised merchandising standards, staff training and customer care to deliver a step change in sales performance- Improved debt collection by implementing process and performance management- Implemented exemplary stock management and expense control

  • New Branch Manager

    Jan 2010 - Jan 2012

  • Project Manager / National Asset Recovery Manager

    Jan 2008 - Jan 2010

  • Branch Manager

    Jan 2003 - Jan 2008
• 

  Conduent

  Jan 2013 - Jan 2018

  Project Manager

  Held positions of increasing responsibility, moving from Operations into the Project/Consulting team- Managed Transition & Transformation projects within the Business Process Outsourcing environment- Responsible for project planning, implementation, and budget- Performed consulting within the Order-To-Cash area on process and organizational design

• 

  Dsm-firmenich

  Jul 2018 - now

  Project leadership & Consultation services- Build business cases for investment projects- Project manage transformation initiatives- Perform process engineering & organizational re-designRegulatory Affairs focus area; - Supplier Data Collection- Raw Material Qualification & Certifications- Regulatory Specification in New Product Development

  • Chapter Lead: IP, Regulatory, & Product Lifecycle Management

    Jan 2024 - now

  • Senior Process Engineer / Project Manager

    Jul 2018 - Jan 2024