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Javed Khan

Javed Khan

Assistant Vice President

Followers of Javed Khan898 followers
location of Javed KhanMumbai, Maharashtra, India

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  • Timeline

  • Skills

    Business process improvement
    Strategy
    Financial risk
    Vendor management
    Credit risk
    Portfolio management
    Management
    Mis
    Performance management
    Business development
    Service delivery
    Leadership
    Relationship management
    Operations management
    Risk management
    Business strategy
    Process improvement
    Training
    Retail banking
    Credit cards
    Business analysis
    Cross selling
    Credit
    Team management
    Financial services
    Finance
    Crm
    Business process re engineering
    Banking
    Loans
    Outsourcing
    Operational risk management
    Call center
    Bpo
    Call centers
    Management information systems

  • About me

    Business Operations, Business Development, Strategic Account Management. Credit & Risk.

  • Education

    • Graduate

      -
      Bachelor of Commerce ( Honours) Business Administration & Communications

  • Experience

    • Citifinancial

      Jul 2000 - May 2007
      Assistant Vice President

      * Managed end to end Collection Activites. - Delinquency & NCL, Liquidation Rates for NPA's* Strategic MIS.* Performance Evaluation & Process development* Training & Staff development* Vendor management & Commission structuring.* Attrition Management - Rewards & Recognition* Risk & Complaince Self Assesment

    • Syntel Inc

      May 2007 - Sept 2008
      Service Delivery Leader

      *Handling Both Voice & Non Voice Processes.-Voice: Out bound ( Collections) & Inbound ( Contact center / Customer Services)-BNon Voice: Application Processing* Span of control of 1200+ * Process definition, Service delivery.* Quality Control & Progress Control.* Client Engagement / interface.* Performance Management, Training & Attrition management.

    • Reliance Communications

      Jan 2009 - Jul 2009
      General Manager

      *Collections & Revenue Assurance activities. * Enhancement & development of Collection Portal.* Team Development & training.* Call Center Management* MIS & Reporting.* Performance Management* Churn Management.* Risk & Complaince Self assesment.

    • Sammaan Capital Limited

      Jul 2009 - Jul 2010
      Vice President

      Vice precident - National Collections Manager (NCM) Heading collections for all product ranges viz a viz Personal Loans, Business Loans, Mortage & Home loans. Besides above operational responsibilities also Heading Legal functions related to securitizatoin of Mortgage business & execution.

    • G4S Facilty Services India

      Feb 2011 - Jan 2014
      Director - Sales & Commercial

      - Top line perfromance.- Business Development & Key account management- Salesforce.com- New client acquisitions - Commecial & Credit Control. - Analytics & Forecasting.- Pricing strategy

    • G4S

      Jan 2014 - Sept 2015
      Head - Strategic Accounts Managment - India

      - Responsible for Strategic Accounts (Including all Global relationships) for India for Guarding Business (Secure Solutions) - Cross selling & Account Management- Managing and driving Facility Business ( FM) Topline & New Business Acquisitions- Developing and Driving New service products for the FM India Business.

    • TOPSGRUP

      Mar 2016 - Jul 2016
      President & Business Head for Facility Management & Services (TaylorMade)

    • OrionSecure

      Aug 2016 - Sept 2017
      President

      Strategy & Business Operations .Security, Technology, Facility, Research & Consulting

    • Freelance

      Oct 2017 - Dec 2020
      Consulting & Setting up a personal social foundation

    • Zimyo

      Jan 2021 - Mar 2022
      Vice President Of Business Development

    • YES BANK

      Mar 2022 - now
      Executive Vice President

      Strategy Retail Assets

  • Licenses & Certifications

    • International Business Environment & Global Strategy

      IIM Bangalore

    • Project Management

      Udemy

    • Global Business in Practice

      Georgetown University

    • Digital Banking

      The Digital Fifth