Michelle Mosiere

Experience

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  RMIT University

  Jan 2005 - Mar 2009

  Law Liaison Coordinator

  Recruited, managed and mentored 10 law service staff. Devised, delivered and coordinated law courses for the Advanced Diplomas in Public Relations, Accounting, Marketing, International Trade and Financial Services.Responsibilities: • Providing face-to-face and online support to students and staff• Building positive relations between local and overseas staff• Collaborating with technical support staff to improve student access to online learningKey achievement:Student satisfaction surveys rated my courses at or above 85%. Show less

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  RMIT Training

  Jul 2005 - Oct 2007

  Corporate Trainer

  Consulted with RMIT International regarding the L&D needs of overseas executives and high-ranking government officials.Responsibilities:• Devising activities and materials to increase participation in the seminars• Liaising with interpreters regarding seminar content to streamline bi-lingual delivery of material• Building positive relations between local organisers and overseas clientsKey achievement:Custom-designed and delivered workshops and seminars to successfully meet all clients’ specifications and expectations. Show less

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  Victorian Ombudsman

  Mar 2009 - May 2010

  Communications Manager

  Managed the staff and strategic direction of the communications unit as well as all internal and external communications platforms and products. Acted as the Ombudsman’s official media spokesperson. Responsibilities:• Editing and managing the annual report and parliamentary reports• Devising and delivering training on how to use plain English• Maintaining the website content and copyKey achievements:Successfully project managed 13 parliamentary reports. My staff completed 97% of their outreach initiatives and all team members achieved promotions. The unit met every strategic aim for the financial year within budget. Show less

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  Monash University

  Jan 2010 - Jan 2012

  PhD Candidate

  The Australian and German governments funded this study in comparative literature on account of its originality and scope.Responsibilities:• Conducting research into how arguments are developed and presented• Writing thesis content and editing copy• Desktop publishing the thesisKey achievement:Both examiners passed the thesis without requiring any changes or corrections.

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  International Institute of Technology

  Jan 2013 - Feb 2014

  Audit Manager

  Engaged to ensure courses in the Advanced Diploma of Financial Planning were compliant. Responsibilities: • Mapping course content and assessment against government criteria • Writing course content and editing copy • Desktop publishing the course manuals Key achievement:Completed mapping in 50% of the projected deadline. The RTO was re-registered for the maximum period without conditions.

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  Erigo Group (Erigo M.A.C. and Erigo Training)

  Mar 2014 - Apr 2016

  Manager Communications and Compliance

  Engaged to ensure a high standard of audit reports, training materials and RTO compliance.Responsibilities:• Improving systems and operations for VRQA and ISO audits.• Ensuring compliant RTO practices.• Editing audit reports and training materials.• Providing professional development to staff in writing and editing.• Developing and implementing marketing strategies.• Maintaining website content and copy.Key achievement:Submitted a successful abstract for the Australian National Carers Conference 2014. Show less

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  Tertiary Education Quality and Standards Agency

  May 2016 - May 2017

  Senior Case Manager

  Engaged to case manage 16 universities across Australia.Responsibilities:• Processing applications for (re)registration and (re)accreditation.• Handling complaints and responding to enquiries from providers and students.• Undertaking risk-based assessments and conducting compliance assessments.• Analysing and evaluating evidence submitted by providers.• Preparing advice and recommendations, including briefing materials and reports.Key achievement:Contributed to a discussion paper and toolkit on the quality assurance of online education. Show less

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  Victorian Government (VAEA subsidiary of WorkSafe)

  Jun 2017 - Nov 2017

  Senior Stakeholder Engagement Adviser

  Engaged to develop a communications plan and stakeholder engagement strategy for a whole-of-government project.Responsibilities:• Re-convening the Victorian Asbestos Forum.• Conducting extensive stakeholder mapping activities to inform engagement strategies.• Planning the engagement calendar in line with business and project plans.• Developing communication templates and products to support engagement goals.• Writing website content and copy.

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  Tertiary Education Quality and Standards Agency

  Nov 2017 - Apr 2019

  Senior Assessment Manager

  Engaged in the initial registration team to assess applications from aspiring higher education providers. Responsibilities:* assessing applications for registration and course accreditation* liaising with discipline experts* reporting draft findings to the TEQSA Commission* conducting site visits, as well as pre- and post-submission meetings* working with the engaging expert team to develop a workshop for TEQSA's pool of experts* inducting and coaching new assessment managers and case managers. Show less

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  Wells Advisory

  Apr 2019 - Jul 2022

  Senior Consultant

  I provide advice on:* quality frameworks* applications to TEQSA* academic governance* course development process

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  Australian Psychology Accreditation Council

  Mar 2023 - now

  Accreditation Manager