Fahad Munir

Experience

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  Mobilink Telecom Inc

  Dec 2010 - Dec 2011

  Customer Technical Services Officer

  • Performed maintenance of daily accounts and make vouchers/bills of transections.• Manage stock outgoing and stock incoming with reports Manage Bank Transections • Performed Customer services handle complaints with coordination’s of the head office.• All working on the latest computer business software like “Siebel” and “ICRM”.• Routers, Switches, Boards, Connectors Operations Cables deployments• Hardware changes of almost every MIS Devices.

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  Virtual University of Pakistan

  Apr 2012 - Apr 2013

  Project Developer

  Have completed a responsive site in .Net using latest features of Microsoft Visual Studio.Deployment of basic concepts of Object Oriented Programming and C++Deployment and use of C#Design the Interface from the master page to the DAL, BAL etcMaking connection queries with the Microsoft SQL server. Development of project is a Icon Bank Website including 4 actors.this site gives diffrent rights to the diffrent actors.It also has the Like and Add to Cart and Add to Favorite list feature. Show less

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  National Bank of Pakistan

  Apr 2013 - May 2014

  I.T Coordination Officer

  • Basic Routing and Swathing on CISCO Routers and Switches.• ADS, DHCP Management, DNS, Backup and restore, Configuration of TP Link, Huawei, Delink Routers.• Give full trainings/Instructions about new Applications and Servers updating to the staff of more than 56 Branches. Making their Proper rights and authentications on servers.• Report to I.T manager for progress about ongoing Server migrations Projects. • Support Remote Branches online and via Remote Access, and sometime physical,• Server Problems, Patches and other updating, Periodic Maintenance of Data Room• Server Policies, User Creations, Authentications, Access Levels, Networking Issues. Show less

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  Supernet Limited

  Sept 2014 - Jan 2016

  VSAT & I.T Technician

  • Providing support in areas of remote sites. • Involved in installation, maintenance and configuration of remote VSAT sites. • Technical site survey for VSAT installation and Involved in installation, maintenance and configuration of Ku band VSAT links. • Participated in installation of various outdoor & indoor components of Satellite Communication Systems which includes VSAT antennas, IF/L-band SCPC/MCPC satellite modems, Low Noise Amplifiers (LNAs), Low Noise Block down Convertors (LNBs), Block up Convertors (BUCs), Solid-state power amplifiers (SSPAs) & Radio frequency Transceivers (RFTs). • Hands on experience of various vendors of antennas including Patriot, Prodelin & Andrew. • Hands on experience of various vendors of Modem and BUC/HPA including Comtech EFdata/CNC, Radyne, Mitec & Agillis, Newtec etc. Show less

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  Ministry of Civil Services, Riyadh Saudi Arabia

  Apr 2016 - Mar 2017

  I.T Desktop Support Engineer

  • Performed migration project from the old system to the new system.• Taking backup and restoration of Data to more than 500 Pcs• Troubleshooting of Xerox, Scanner, Printer, Barcode Printer, Reader installation and their networking implementation of more than five hundred Pcs.• Up gradation of OS though server update services.• Making file transfer system and on server• Provides technical support by phone, remote screen sharing, and in person when required, to maximize first-call solve rates for local and remote users.• Insure and maintain integrity to include virus protection and network securityEnsure compliance with software licensing for associated applications• Implement LAN, WLAN where it requires by installing required network Device. Show less

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  Viasat

  Feb 2017 - now

  • Giving I.T/Communications support and services to Drilling companies like Baker Hughes, SAIPAM, ZP Arabia, Sinopec, Daging Drillings, Halliburton(Onshore, Offshore), Weatherford, ENSCO,Aramco ROWAN MCDERMOTT, JANA Marine, Seadrill, Greywolf, ADES, Offshore and provide them VSAT, Satellite Internet, Managed Services on Remote Sites, Vessel, Rigs, Yards.• Did migration project of Rignet from old satellite to new Satellite in Saudi Arabia, migrated more than 150+ sites onshore and Offshore in support of NOC and On-Field. • Troubleshooting of Feed assemblies, iNetview C.Com Auto Aquire Antenna, Wine Guard Antenna, and their ACUs.• A part of the team installed the whole HUB and Teleport DMM1 in Saudi Arabia.• Did Troubleshooting and maintenance activity of DMM1 Teleport with RigNet Team. • Installing, servicing, and maintaining satellite communications system onboard customer’s vessels onshore and offshore. Responsibility for technical support, service reports, documentation, and coordination towards costumers• Responsible in the operation and Installation of Voice and Data Connectivity of offshore rigs, land rigs and remote locations. It includes VSAT antenna assembly, Installs network equipment, LAN Cabling Structure,, Basic Cisco Programming, etc.• Utilize Spectrum Analyzers, Fluke/Fiber Tester, and other standard radio communication test equipment as part of the operation.• Familiar in the following equipmentFixed antenna – Andrew, Prodelin and iNetVu, WineguardStabilized antenna – SEATELRF equipment – Comtech, iDirect, iBUC Terrasat, NewTech, Networking: Cisco Switches.• Liaison with clients, and groups within RigNet to ensure the timely delivery of service.• working on tools like Service Now, SAP, Workdays,• Users SupportNetwork And Hardware SupportProviding Level 1, and Level 2 network support.Install and maintain network hardware and softwareInvestigating, diagnosing, and resolve all network problems. Show less

  • NOC Analyst

    Oct 2022 - now

  • Operations Field Engineer

    Feb 2017 - Oct 2022