Dimitrios Tsontos

Experience

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  Hellenic Army

  Feb 2010 - Nov 2010

  Military obligations: Fulfilled

  During my mandatory military service in Greece, I served as a private soldier in the artillery division, specializing as a transmitter. My role was crucial in ensuring effective communication and operational readiness within the unit. My experience in the Hellenic Army strengthened my organizational, leadership, and communication skills, preparing me for challenges in both military and civilian roles.Key Responsibilities:• Operated and maintained communication equipment to transmit crucial messages and orders effectively.• Ensured secure and reliable communication channels during military operations and exercises.• Supported command and control by transmitting operational intelligence and coordinating unit movements.• Maintained high levels of readiness and operational efficiency in challenging environments. Show less

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  ARMAOS A.E.

  Dec 2010 - May 2011

  Security Systems and Telecommunications Technician

  During my internship as a Security Systems and Telecommunications Technician, I gained experience in the installation and repair of security systems, with a focus on fire safety.Key Responsibilities:• Installed and repaired security systems, specializing in fire safety measures.• Assisted in the maintenance and troubleshooting of security and fire alarm systems.• Participated in hands-on training to enhance technical skills in the field.

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  Sivitanidios Public School of Trades and Vocations

  Sept 2012 - Feb 2013

  Computer Network Technician Teacher

  As a Computer Network Technician Teacher for adult learners, I taught courses in Computer Architecture (Theory) and Operating Systems (Laboratory). My responsibilities included developing the overall structure of the courses, designing examinations, and grading final exam papers.Key Responsibilities:• Instructed adult learners in Computer Architecture (Theory) and Operating Systems (Laboratory).• Developed the overall structure of the courses tailored for adult education.• Designed examinations to assess adult learner understanding and skills.• Graded final exam papers to evaluate adult learner performance. Show less

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  Advanced Digital Systems and Services for Education and Learning (ASK)

  Sept 2013 - Jun 2014

  Member

  At ASK, a research establishment founded in 2000 focusing on interdisciplinary applied research in Advanced Learning Technologies (ALT) and Technology-Enhanced Learning (TeL), I completed my M.Sc. project titled "A Mobile App for Delivering e-Textbooks on Android Devices."Key Contribution:• Completed M.Sc. project on "A Mobile App for Delivering e-Textbooks on Android Devices" at ASK.

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  Sivitanidios Public School of Trades and Vocations

  Feb 2015 - Jun 2015

  Computer Technician Teacher

  As a Computer Technician Teacher, I instructed high school graduates in courses covering Computer Architecture Theory and Laboratory. My responsibilities included developing the overall structure of the courses, designing examinations, and grading final exam papers.Key Responsibilities:• Instructed high school graduates in Computer Architecture Theory and Laboratory.• Developed the overall structure of the courses.• Designed examinations to assess student comprehension.• Graded final exam papers to evaluate student performance. Show less

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  Floristiq Art

  Jul 2015 - May 2017

  As an IT Manager, I organized, controlled, and researched solutions to meet the IT department’s needs. I provided comprehensive tech support for software and hardware, designed and maintained websites, and created full graphic concepts for marketing campaigns and other visual content for web, social media, and print. Notably, I developed a fully functional e-learning platform from inception to launch, enabling users to access and purchase courses directly. Additionally, I managed video editing for courses, tutorials, events, and Facebook Live sessions. I also collaborated with IT freelancers on company projects and played a key role in assessing and interviewing new interns for the IT department.Key Responsibilities:• Organized, controlled, and researched IT solutions.• Provided technical support for software and hardware.• Designed and maintained company websites.• Created graphic concepts for marketing campaigns and visual content.• Developed a fully functional e-learning platform for course delivery and purchases.• Managed video editing for courses, tutorials, events, and live sessions.• Collaborated with IT freelancers on various projects.• Assessed and interviewed prospective interns for the IT department. Show less

  • IT Manager

    Sept 2015 - May 2017

  • Web Developer

    Jul 2015 - Aug 2015
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  Amazon

  Jun 2017 - now

  As a Learning Manager, I lead a dynamic team of designers and developers to create high-quality learning content for the Global Payroll team, as well as comprehensive payroll guides for all Amazonians. I independently identify and manage projects, operating with a high degree of autonomy.Key Responsibilities:• Oversee project intake and request assessment.• Consult with Learning Designers and business groups to proactively define and scope training initiatives.• Plan and prioritize the team’s projects, balancing trade-offs between competing interests and development complexity using sound judgment and experience. Show less In this role, I transitioned from an individual contributor to a people manager, expanding my scope to lead and manage a team of learning experience developers. I was responsible for overseeing the creation and enhancement of advanced e-learning modules, ensuring the content was accessible and engaging. Additionally, I fostered a collaborative team environment and maintained strong relationships with HR partners, subject matter experts, senior leaders, and external vendors to ensure the delivery of exceptional learning experiences.Key Responsibilities:• Managed and led a team of learning experience developers, providing guidance and support to ensure high-quality deliverables.• Oversaw the development and enhancement of e-learning modules focused on payroll law and legislative content.• Ensured the team’s work met the highest standards of user-friendliness and engagement.• Cultivated a collaborative team environment and maintained productive relationships with HR partners, subject matter experts, senior leaders, and external vendors.• Delivered exceptional customer experiences by consistently meeting the learning needs of diverse groups within the organization. Show less As a Sr. Learning Experience Developer, I developed and enhanced advanced e-learning modules, utilizing a variety of e-learning tools to convey intricate payroll law and legislative content in a user-friendly format. Additionally, I cultivated productive working relationships with HR partners, subject matter experts, senior leaders, external vendors, and diverse groups of learners within the organization to consistently deliver exceptional customer experiences.Key Responsibilities:• Developed and enhanced advanced e-learning modules focused on payroll law and legislative content.• Utilized various e-learning tools to create engaging and accessible learning materials.• Cultivated productive relationships with HR partners, subject matter experts, senior leaders, and external vendors.• Delivered exceptional customer experiences to a diverse group of learners. Show less As an E-Learning Developer, I designed, developed, and updated e-learning modules using advanced e-learning tools, transforming complex payroll law and legislative content into easily understandable formats. Additionally, I built effective working relationships with company partners in HR, subject matter experts, corporate leaders, various outside vendors, and learners to deliver an exceptional customer experience.Key Responsibilities:• Designed and developed e-learning modules with a focus on payroll law and legislative content.• Simplified complex content into user-friendly, engaging learning materials.• Collaborated with HR partners, subject matter experts, corporate leaders, and external vendors.• Ensured a high-quality learning experience for all learners. Show less

  • People Manager, Learning Manager (L6)

    Apr 2022 - now

  • People Manager, Sr. LXD (L5)

    Apr 2021 - Mar 2022

  • Sr. Learning Experience Developer (L5)

    Oct 2019 - Mar 2021

  • E-Learning Developer (L4)

    Jun 2017 - Nov 2019